Jeff Bezos Quotes

My aspiration is that M&M become one of the most customer-centric organizations in the world. If we focus on understanding our customers, we will be able to develop customer-centric innovations.

Obsess about customers, not competitors.

So I think instead of focusing on the competition, focus on the customer.

Proper business planning demands that you focus on the self-interest of the customer at all times.

If you don't listen to your customers, someone else will.

The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.

Everything starts with the customer.

We built this company from the customer back, not from the company out.

Even in the face of massive competition, don't think about the competition. Just think about the customer.

The most customer-centric organizations can answer any question by deciding what's best for the customer, without ever having to ask.

Focusing on the customer makes a company more resilient.

Make every decision—even decisions about whether to expand the business, raise money, or promote someone—according to what's best for your customers.

I have a strongly held belief that one of the reasons that Amazon has been successful is because we do not obsess over competitors. Instead we obsess over customers.

Lyft is focused on the customer - the driver - as GM is. I've talked many times about our goal being, 'How we can put the customer at the center of what we do so we earn customers for life?' It's a very common goal of putting the customer first.

For what we want to accomplish in the future, we have to be able to view everything from the eyes of the customer.

If you stay very focused on customers and customer success, people pay attention to that - and in turn, they also want that same type of success.

Every company can use someone advocating loudly for the customer.

Our customers are at the center of everything we do.

Customer-centricity is unbelievably important.

Always listen to your customers.

If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.

If you're truly obsessed over customers, it'll cover a lot of errors.

That's the name of the game ... pleasing the customer. If we ever lose sight of that fact, we've lost the ball game.

The purpose of a business is to create and keep a customer. All business activities must be focused on this central purpose.

I'm obsessed with the customer. I am the customer. I really don't think you can go wrong if you don't take your eye off of that. Serving the customer. How does she feel? I feel like the fashion industry has cared a lot about how we look but not about how we feel.