Kerry Stokes Quotes
The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.
Stokes, Kerry. Interview with Andrew Denton. Enough Rope with Andrew Denton, Australian Broadcasting Corporation, 19 July 2004.
To Welch, the dvelopment of a customer centric culture in a businss it one of the requirments of a successful long term business. Surprisingly few companies manage to do it.
In contrast to the American expansion where individuals went west to settle, the Canadian experience was directed by a central mercantile enterprise for whom the Indians trapped furs and bought merchandise. The Company wanted the Indians to be treated like valuable customers, not competitors for land and territory.
Kerry Matthew Stokes AC is an Australian businessman. He holds business interests in a diverse range of industries including electronic and print media, property, mining, and construction equipment. He is most widely known as the chairman of the Seven Network, one of the largest broadcast repeating corporations in Australia.
