Jeff Bezos Quotes

The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.

So I think instead of focusing on the competition, focus on the customer.

Care about your customers more than about yourself, and you'll do well.

I have a strongly held belief that one of the reasons that Amazon has been successful is because we do not obsess over competitors. Instead we obsess over customers.

Our new attitude is how can we put you in front of our customer.

If you don't listen to your customers, someone else will.

I am concerned about any attrition in customer traffic at Starbucks, but I don't want to use the economy, commodity prices or consumer confidence as an excuse. We must maintain a value proposition to our customers as well as differentiate the Starbucks Experience. That is the key.

I think if companies start reinventing themselves and focus on the customer experience more, they will win out in the end.

Lyft is focused on the customer - the driver - as GM is. I've talked many times about our goal being, 'How we can put the customer at the center of what we do so we earn customers for life?' It's a very common goal of putting the customer first.

Every company can use someone advocating loudly for the customer.

Our focus is on the customers and improving their experience. We believe that if we do that well, competition, prices, and profits will all take care of themselves.

Our customers are at the center of everything we do.

When you focus solely on valuation and market share, you win some and you lose some. When you focus on the needs of your customers and help them achieve their dreams, you win every time.

Obsess about customers, not competitors.

The purpose of a business is to create and keep a customer. All business activities must be focused on this central purpose.

There is only one boss. The customer.

Focus on your customers and lead your people as though their lives depend on your success.

We're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards.

Look after the customer and the business will take care of itself

Successful organizations have one common central focus: Customers.

Make every decision—even decisions about whether to expand the business, raise money, or promote someone—according to what's best for your customers.

Only a few businesses will succeed by having the lowest price, so most will need a strategy that includes customer services.

Once you create a loyal customer base, it's tough for a competitor to take that away.

You have to realize that the customer really is king. People who go into more established businesses probably have to be careful not to be casual about that. When you have a brand-new business, and nobody knows who you are, you know you have to work really hard for your customers.

The golden rule for every business man is this: 'Put yourself in your customer's place.'