Jack Welch Quotes

Our new attitude is how can we put you in front of our customer.

You have to realize that the customer really is king. People who go into more established businesses probably have to be careful not to be casual about that. When you have a brand-new business, and nobody knows who you are, you know you have to work really hard for your customers.

A satisfied customer is the best business strategy of all.

Lyft is focused on the customer - the driver - as GM is. I've talked many times about our goal being, 'How we can put the customer at the center of what we do so we earn customers for life?' It's a very common goal of putting the customer first.

Every company can use someone advocating loudly for the customer.

Our customers are at the center of everything we do.

So I think instead of focusing on the competition, focus on the customer.

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

When a customer enters my store, forget me. He is king.

Never shoot your customers.

If you stay very focused on customers and customer success, people pay attention to that - and in turn, they also want that same type of success.

Having been in the restaurant business, our job in the restaurant business is to be responsible for our customers' happiness. It's the nature of the hospitality business. You need to take care of people. You take care of customers above all others. Customers are your lifeblood.

Customer-centricity is unbelievably important.

Our overriding mantra is to be customer champion.

When you focus solely on valuation and market share, you win some and you lose some. When you focus on the needs of your customers and help them achieve their dreams, you win every time.

It's not enough to be close to the customer. You've got to be glued to the customer.

I have no fans. You know what I got? Customers. And customers are your friends.

The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.

Customer service will become the primary value added function of every business.

Every company's greatest assets are its customers, because without customers there is no company.

Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.

I'm constantly amazed that owners and managers of all businesses don't train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business.

I would think anyone who does anything is always concerned about their customers.

Success will always be measured by the extent to which we serve the buying public.

That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.