Katrina Lake Quotes

So I think instead of focusing on the competition, focus on the customer.

Our customers are at the center of everything we do.

When you focus solely on valuation and market share, you win some and you lose some. When you focus on the needs of your customers and help them achieve their dreams, you win every time.

For businesses to be successful, they need to constantly ask the question: 'How can we provide value to our customers?' At the end of the day, that is what matters.

Our new attitude is how can we put you in front of our customer.

I would think anyone who does anything is always concerned about their customers.

Success will always be measured by the extent to which we serve the buying public.

Every company can use someone advocating loudly for the customer.

Successful organizations have one common central focus: Customers.

Every company's greatest assets are its customers, because without customers there is no company.

Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

You have to realize that the customer really is king. People who go into more established businesses probably have to be careful not to be casual about that. When you have a brand-new business, and nobody knows who you are, you know you have to work really hard for your customers.

A satisfied customer is the best business strategy of all.

The trick is to develop a culture that is customer centric.

Lyft is focused on the customer - the driver - as GM is. I've talked many times about our goal being, 'How we can put the customer at the center of what we do so we earn customers for life?' It's a very common goal of putting the customer first.

Every employee at Workday thinks about how they are going to help customers be successful. It is a simple formula, but a lot of companies go out, and they don't listen to their customers; they don't try to solve hard problems, making it tougher for themselves to create a great business.

Having been in the restaurant business, our job in the restaurant business is to be responsible for our customers' happiness. It's the nature of the hospitality business. You need to take care of people. You take care of customers above all others. Customers are your lifeblood.

I get all of my motivation from my customers.

It is surprising how little most small business values the customers. A positive feedback from the customer is critical to your business, and what's more important is their referral.

My aspiration is that M&M become one of the most customer-centric organizations in the world. If we focus on understanding our customers, we will be able to develop customer-centric innovations.

If you don't listen to your customers, someone else will.

I have no fans. You know what I got? Customers. And customers are your friends.

Look after the customer and the business will take care of itself

Customer service will become the primary value added function of every business.