Tom Bergeron Quotes

Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.

Having been in the restaurant business, our job in the restaurant business is to be responsible for our customers' happiness. It's the nature of the hospitality business. You need to take care of people. You take care of customers above all others. Customers are your lifeblood.

Our customers are at the center of everything we do.

I get all of my motivation from my customers.

Customer-centricity is unbelievably important.

I have no fans. You know what I got? Customers. And customers are your friends.

Treat your customers like lifetime partners.

Every company's greatest assets are its customers, because without customers there is no company.

So I think instead of focusing on the competition, focus on the customer.

Our new attitude is how can we put you in front of our customer.

You have to realize that the customer really is king. People who go into more established businesses probably have to be careful not to be casual about that. When you have a brand-new business, and nobody knows who you are, you know you have to work really hard for your customers.

When a customer enters my store, forget me. He is king.

Success will always be measured by the extent to which we serve the buying public.

You learn so much by having customers and figuring out what they want and keeping them satisfied.

Without our customers, we don't have a business.

Every company can use someone advocating loudly for the customer.

Our overriding mantra is to be customer champion.

It is surprising how little most small business values the customers. A positive feedback from the customer is critical to your business, and what's more important is their referral.

When you focus solely on valuation and market share, you win some and you lose some. When you focus on the needs of your customers and help them achieve their dreams, you win every time.

Customer service should not be a department, customer service is everyone's job.

For businesses to be successful, they need to constantly ask the question: 'How can we provide value to our customers?' At the end of the day, that is what matters.

A shift toward access and service would deepen the big-box retailer's relationship to customers and win their loyalty. A service focus would bring more rewarding, frequent, and lasting contact with grateful customers.

When you are skinning your customers, you should leave some skin on to heal, so that you can skin them again.

It's so important to experience what your customers are experiencing and listen to their suggestions.

Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.