Harvey Mackay Quotes

Without our customers, we don't have a business.

Every company's greatest assets are its customers, because without customers there is no company.

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

I would think anyone who does anything is always concerned about their customers.

Treat your customers like lifetime partners.

Our new attitude is how can we put you in front of our customer.

No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.

You learn so much by having customers and figuring out what they want and keeping them satisfied.

Every company can use someone advocating loudly for the customer.

Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service.

Having been in the restaurant business, our job in the restaurant business is to be responsible for our customers' happiness. It's the nature of the hospitality business. You need to take care of people. You take care of customers above all others. Customers are your lifeblood.

Our customers are at the center of everything we do.

I get all of my motivation from my customers.

Customer-centricity is unbelievably important.

It is surprising how little most small business values the customers. A positive feedback from the customer is critical to your business, and what's more important is their referral.

The purpose of a business is to get and keep a customer. Without customers, no amount of engineering wizardry, clever financing, or operations expertise can keep a company going.

So I think instead of focusing on the competition, focus on the customer.

A shift toward access and service would deepen the big-box retailer's relationship to customers and win their loyalty. A service focus would bring more rewarding, frequent, and lasting contact with grateful customers.

When you are skinning your customers, you should leave some skin on to heal, so that you can skin them again.

It's so important to experience what your customers are experiencing and listen to their suggestions.

I became very attentive to customers because I was desperate not to have people leave and never come back.

You have to realize that the customer really is king. People who go into more established businesses probably have to be careful not to be casual about that. When you have a brand-new business, and nobody knows who you are, you know you have to work really hard for your customers.

Success will always be measured by the extent to which we serve the buying public.

Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.

A satisfied customer is the best business strategy of all.