Geisha Williams Quotes

One of the things which make any company successful, in particular the Home Depot, was that we understood and catered to the customer. If it didn't sell, it didn't make a difference what we thought or our research told us. They told us if it was successful by buying it or not.

The goal of listening to customers is not to please every one of them. It's to figure out which customer segments serve your needs - both short and long term.

Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.

For businesses to be successful, they need to constantly ask the question: 'How can we provide value to our customers?' At the end of the day, that is what matters.

Put your consumers in focus, and listen to what they're actually saying, not what they tell you.

So I think instead of focusing on the competition, focus on the customer.

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

Our development strategy is based on a deep understanding of our customers. They want high-quality products and good service.

Every company can use someone advocating loudly for the customer.

Our customers are at the center of everything we do.

Customer-centricity is unbelievably important.

My aspiration is that M&M become one of the most customer-centric organizations in the world. If we focus on understanding our customers, we will be able to develop customer-centric innovations.

Always listen to your customers.

Successful organizations have one common central focus: Customers.

Every company's greatest assets are its customers, because without customers there is no company.

I'm constantly amazed that owners and managers of all businesses don't train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business.

Once you create a loyal customer base, it's tough for a competitor to take that away.

It's so important to experience what your customers are experiencing and listen to their suggestions.

I became very attentive to customers because I was desperate not to have people leave and never come back.

Our new attitude is how can we put you in front of our customer.

I would think anyone who does anything is always concerned about their customers.

A satisfied customer is the best business strategy of all.

Most of all, I discovered that in order to succeed with a product you must truly get to know your customers and build something for them.

You learn so much by having customers and figuring out what they want and keeping them satisfied.

Customers are a great way to finance a business for many reasons. First, customer financing is typically non dilutive. They want something from you other than equity in your business. Customers also help you fit your product to the market. And customers will help debug and improve the quality of the product.