Sara Blakely Quotes

To satisfy the customer is the mission and purpose of every business.

Always listen to your customers.

That's the name of the game ... pleasing the customer. If we ever lose sight of that fact, we've lost the ball game.

The golden rule for every business man is this: 'Put yourself in your customer's place.'

Obsess about customers, not competitors.

Businesses are not paid to reform customers. They are paid to satisfy customers.

The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.

Forget about yourncompetitors, just focus on your customers.

We're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards.

Even in the face of massive competition, don't think about the competition. Just think about the customer.

Look after the customer and the business will take care of itself

Well, I kind of think that the opposite is true. The customer is rarely right. And that is why you must seize the control of the circumstance and dominate every last detail: to guarantee that they're going to have a far better time than they ever would have had if they tried to control it themselves.

The most customer-centric organizations can answer any question by deciding what's best for the customer, without ever having to ask.

The customer is the immediate jewel of our souls. Him we flatter, him we feast, compliment, vote for, and will not contradict.

It's so important to experience what your customers are experiencing and listen to their suggestions.

We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.

I would think anyone who does anything is always concerned about their customers.

We recognized that for our future, and for the way the customer was now shopping, we had to have one point of view. All roads lead back to the customer.

Every company can use someone advocating loudly for the customer.

Having been in the restaurant business, our job in the restaurant business is to be responsible for our customers' happiness. It's the nature of the hospitality business. You need to take care of people. You take care of customers above all others. Customers are your lifeblood.

I get all of my motivation from my customers.

Success Comes from listening to your customer.

If you don't listen to your customers, someone else will.

Customer service should not be a department, customer service is everyone's job.

It's not enough to be close to the customer. You've got to be glued to the customer.