Jessi Combs Quotes

If I'm asking people to spend money on Huda Beauty products, I have to genuinely believe we have created the best.

When I started selling air conditioners early on, customers were willing to pay an extra 200 yuan to buy from Suning. Why? Service was good.

An important reason Google is usually listed among the world's most trusted brands is that it conveys a sense that the user comes first.

We used to think that the enterprise was the hardest customer to satisfy, but we were wrong. It turns out, consumers are harder than the enterprise because the consumer will not give you a second chance.

Above all else, protect your brand. If you or your company doesn't live up to your brand's promise, own up to your error.

Ultimately, we're making and selling a consumer good that needs to work and that needs to make customers happy.

I will tell you flat out that I continually find Yelp and products like it to be increasingly worthless to me as a consumer.

So, if you look at what's common among some of the companies I have, including the Four Seasons, NewsCorp, George V, the Plaza, these are all irreplaceable brands in their own fields.

We try to find better solutions - our customers have given us a lot of trust.

It's important for me to sell a product that works.

When consumers purchase a Toyota, they are not simply purchasing a car, truck or van. They are placing their trust in our company.

This is what Steve Jobs understood: Brands are defined not by the best thing on the product but by the worst thing.

There are words that work, that are meant to explain and educate on policies that work, on products that work, on services that work. I'm not going to ever try to sell a lemon. I don't do that.

Social enables word of mouth at an unprecedented scale. Its most powerful effect, through reviews and recommendations, is to put product quality and value for money as the key to success in commerce. Social brings a level of transparency that prevents marketers from advertising their way to success without underlying product quality.

Positioning the brand and regaining trust are all smart things for us to do and those are the litmus tests for any decisions we make.

Not offering this kind of guarantee means that they do not believe in their product enough, and they do not care about if a salesman is over promising or over selling their product.

I had many opportunities to get behind products in the past, and I was always careful to evaluate all of them. I will not put my name to shoddy items.

As a general rule, if you have a product that doesn't get the job done that a customer is needing to get done, then often you have to offer it for zero. Because if you ask for money for it - because if it doesn't do the job well, they won't pay for it.

I chose Sony Classics, not just because of their practical experience, not just because of their wisdom in marketing, but mainly because of their integrity.

I think for us - the Weinstein name, the Miramax name - they've both become synonymous with brands. We have a real winning formula when it comes to championing a different kind of movie, and I think the audience trusts us.

You are as good as your product. When you are used and loved by everyone, your brand equity is high. When you are not, you're not.

You have to have honesty to the product. You have to meet consumer expectations. You give them value for their money and give them a product that they need. I don't see anything wrong with all these things. And I don't think it's a bad thing to meet consumers' expectations.

As long as we deliver services with the highest level of quality and integrity, I'm happy.

Customer loyalty comes from consistent experience. They learn to count on you.

Oh, we don't have a grandiose marketing plan. We sell products that work, that we like.