Product Reliability Quotes

Why did they keep changing guitars and amplifiers when they were perfect? They did the same things with cars, if you ask me. They forgot how to make them right, because they focused on style and bells and whistles.

If I pick up a book with vampires on the cover, I want there to be vampires. If I pick up a book with spaceships on the cover, I want spaceships. If I see one with dragons, I want there to be dragons inside the book. Proper labeling. Ethical labeling.

I trust the CRC brand and continue to use CRC automotive products because they deliver what they promise.

The surest foundation of a manufacturing concern is quality. After that, and a long way after, comes cost.

Consumer accountability drives quality and efficiency.

I guess I invented extended warranties, because that's all we had to sell at Chrysler in those days.

Maintaining a consistent platform also helps improve product support - a significant problem in the software industry.

The greatest thing to be achieved in advertising, in my opinion, is believability, and nothing is more believable than the product itself.

I need to be able to depend on the products I use to stand up to the demands I put on my vehicles.

I have read on a Kindle. But the Kindle we had only worked for about eight months then it stopped working. You don't have to get books repaired.

Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to quality of product to service after the sale.

My skin gets really dry and stressed from all the traveling I do, so I've had to find reliable products to help that.

Product quality has almost nothing to do with defects or their lack.

Not offering this kind of guarantee means that they do not believe in their product enough, and they do not care about if a salesman is over promising or over selling their product.

This is what Steve Jobs understood: Brands are defined not by the best thing on the product but by the worst thing.

Nice clothes fall apart. Nice clocks don't work. Bits fall off the nice cooker. It is hard to accept that pricing is unrelated to quality, but it's plainly true. Nowadays, we pay the price that satisfies our particular personality type; and then we live with the painful consequences.

You don't have to test everything to destruction just to see if you made it right.

I get an incredible thrill and satisfaction from seeing somebody with Apple's tell-tale white earbuds. But I'm constantly haunted by thoughts of, is it good enough? Is there any way we could have made it better?

Ultimately, we're making and selling a consumer good that needs to work and that needs to make customers happy.

There are words that work, that are meant to explain and educate on policies that work, on products that work, on services that work. I'm not going to ever try to sell a lemon. I don't do that.

The brand is only as good as your products, so.. if people have a good experience on Virgin Atlantic or if they have a good experience on Virgin trains or.. if they have a Virgin mobile phone and they can get straight through to our people and they're well looked after and then they'll try the next product that we launch.

If I need to buy a TV, I'll definitely buy a Japanese TV. A Chinese TV might explode.

Microsoft isn't evil, they just make really crappy operating systems.

We want to make sure everyone has a great experience. When they buy the product and take home and plug it in, we want to make sure that first experience is comfortable and everything is there.

I only buy a computer when it's two years old, after the glitches have been worked out.