Quality Assurance Quotes

There are really two things that have to occur in order for a new technology to be affordable to the mass market. One is you need economies of scale. The other is you need to iterate on the design. You need to go through a few versions.

To measure is to know. If you can not measure it, you can not improve it.

As goods become more standardized - and mass production has that effect, standardizing product - the distinguishing factor between one store and another is going to be how skillful stores are in satisfying customers and making it a pleasant experience instead of a hostile experience.

I think it's very important to have a feedback loop, where you're constantly thinking about what you've done and how you could be doing it better.

Engineering is achieving function while avoiding failure.

No trusting without testing

Efficiency is doing things right; effectiveness is doing the right things.

Quality is never an accident. It is always the result of intelligent effort.

I do not believe that reorganization will fix what is wrong with our intelligence community….Failures were caused by performance, not organization.

I've long believed that if you're not embarrassed by your first product release, you've released too late.

If you're entering anything where there's an existing marketplace, against large, entrenched competitors, then your product or service needs to be much better than theirs. It can't be a little bit better, because then you put yourself in the shoes of the consumer... you're always going to buy the trusted brand unless there's a big difference.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

The 6 Ps: Proper Planning Prevents Piss-Poor Performance

Quality means conformance to requirements, not elegance.

I think we spent 60-something million on 'Hateful Eight,' which is actually more than I wanted to spend, but we had weather problems. And I wanted to make it good.

Testing shows the presence, not the absence of bugs.

It is quality rather than quantity that matters.

Everything I promote and sell, I use on a daily or I wouldn't sell it.

When General Motors builds a car, they want to meet the specific needs of many customers. But if they custom-make each car, then it will not be economical.

I can remember the first time I tried to drive into the garage of the world headquarters of Ford in a Camry. It was almost like they wouldn't let me in. They said, 'Why do you want to do that?' I said, 'Because we are going to make the best cars in the world, and we need to know everything about the competitor's car.'

I have to be proud of what I'm doing. When I created Caliche, it was something I really wanted to drink and that I wanted my friends to think is the best.

You need to do the work to bring the money in, but not compromise standards.

All of my employees have passion, the philosophy of caring about the customer as an individual customer.

My personal experience with companies in the PayPal ecosystem taught me that a superb engineering culture is indispensable to building a winning business.

There are two methods in software design. One is to make the program so simple, there are obviously no errors. The other is to make it so complicated, there are no obvious errors.