Reid Hoffman Quotes

There is no one thing that can turn around a rejection. But there is one answer: begin talking to your customers who have already bought from you and discover why they bought.

I get all of my motivation from my customers.

Treat your customers like lifetime partners.

Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product.

Your most unhappy customers are your greatest source of learning.

You know the old adage that the customer's always right? Well, I kind of think that the opposite is true. The customer is rarely right.

The customer is not always right.

Customers are more friendly when they've had a meal.

It's so important to experience what your customers are experiencing and listen to their suggestions.

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

Right or wrong, the customer is always right.

You learn so much by having customers and figuring out what they want and keeping them satisfied.

During my time growing a company in the private sector, one of my guiding principles was to meet and hear feedback from as many customers as possible.

I have no fans. You know what I got? Customers. And customers are your friends.

One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.

Marketing is essentially about feeding the poop back to diners fast enough to make them think they're still getting real food.

The customer is always right...even when they're wrong.

The closer you get to your ultimate customer, the more you learn about your business.

When you lose a customer, it can be tempting to tell each other, "That customer's not very sharp. They just made the wrong decision".

Every company's greatest assets are its customers, because without customers there is no company.

Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.

The whole concept of rewarding customers is a big trend.

Put your consumers in focus, and listen to what they're actually saying, not what they tell you.

Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company.

A shift toward access and service would deepen the big-box retailer's relationship to customers and win their loyalty. A service focus would bring more rewarding, frequent, and lasting contact with grateful customers.