Roy H. Williams Quotes

We built this company from the customer back, not from the company out.

Focusing on the customer makes a company more resilient.

Success Comes from listening to your customer.

Always listen to your customers.

Proper business planning demands that you focus on the self-interest of the customer at all times.

If you don't listen to your customers, someone else will.

Obsess about customers, not competitors.

The purpose of a business is to create and keep a customer. All business activities must be focused on this central purpose.

Businesses are not paid to reform customers. They are paid to satisfy customers.

Everything starts with the customer.

To satisfy the customer is the mission and purpose of every business.

Customers don't care how much time something takes to build. They care only if it serves their needs.

Even in the face of massive competition, don't think about the competition. Just think about the customer.

Make every decision—even decisions about whether to expand the business, raise money, or promote someone—according to what's best for your customers.

It's not enough to be close to the customer. You've got to be glued to the customer.

That's the name of the game ... pleasing the customer. If we ever lose sight of that fact, we've lost the ball game.

Best way to succeed is to do things for the customer, not to the competition. Very few people buy a product in order to help you hurt the competition. To think otherwise is lunacy.

I have no fans. You know what I got? Customers. And customers are your friends.

Make the customer the hero of your brand's story.

The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.

Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing?

I'm obsessed with the customer. I am the customer. I really don't think you can go wrong if you don't take your eye off of that. Serving the customer. How does she feel? I feel like the fashion industry has cared a lot about how we look but not about how we feel.

You can never go too far wrong by thinking like a customer who’s new to the business.

As we talk about devices, you should never forget that behind every one there is a person - a customer. It“s not the Internet of Things, but the Internet of People - of customers. We are moving to one-to-one relationships.

Forget about yourncompetitors, just focus on your customers.