Marc Benioff Quotes

Focus on your customers and lead your people as though their lives depend on your success.

Our new attitude is how can we put you in front of our customer.

Lyft is focused on the customer - the driver - as GM is. I've talked many times about our goal being, 'How we can put the customer at the center of what we do so we earn customers for life?' It's a very common goal of putting the customer first.

Many companies talk about customer success, but how many actually put the customer first above all else, always?

Every company can use someone advocating loudly for the customer.

Our focus is on the customers and improving their experience. We believe that if we do that well, competition, prices, and profits will all take care of themselves.

We don't need to take the world by storm. We just need to make our customers happy, and when we do that, the word spreads.

Proper business planning demands that you focus on the self-interest of the customer at all times.

If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.

It's not enough to be close to the customer. You've got to be glued to the customer.

If you're truly obsessed over customers, it'll cover a lot of errors.

Obsess about customers, not competitors.

Make the customer the hero of your brand's story.

There is only one boss. The customer.

The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.

Customer service shouldn't just be A department, it should be the entire company.

Care about your customers more than about yourself, and you'll do well.

You always think in terms of customer benefit. You always think, "How could I really benefit people at such a high level that they would love to buy my product or service and recommend it to others?"

The most customer-centric organizations can answer any question by deciding what's best for the customer, without ever having to ask.

Focusing on the customer makes a company more resilient.

Make every decision—even decisions about whether to expand the business, raise money, or promote someone—according to what's best for your customers.

I have a strongly held belief that one of the reasons that Amazon has been successful is because we do not obsess over competitors. Instead we obsess over customers.

The customer is the immediate jewel of our souls. Him we flatter, him we feast, compliment, vote for, and will not contradict.

I'm obsessed with the customer. I am the customer. I really don't think you can go wrong if you don't take your eye off of that. Serving the customer. How does she feel? I feel like the fashion industry has cared a lot about how we look but not about how we feel.

Everything starts with the customer.