Laura Ashley Quotes

One of the things which make any company successful, in particular the Home Depot, was that we understood and catered to the customer. If it didn't sell, it didn't make a difference what we thought or our research told us. They told us if it was successful by buying it or not.

So I think instead of focusing on the competition, focus on the customer.

For what we want to accomplish in the future, we have to be able to view everything from the eyes of the customer.

The customer wants what the customer wants - when they want it, where they want it, and how they want it. And if you want to build a big business, and you want to be meaningful to a big, broad group of customers, you need to think about how you're going to meet them in the various places where they might expect to see you.

Every company can use someone advocating loudly for the customer.

My aspiration is that M&M become one of the most customer-centric organizations in the world. If we focus on understanding our customers, we will be able to develop customer-centric innovations.

The consumer is the absolute king in everything you do.

Proper business planning demands that you focus on the self-interest of the customer at all times.

Market leaders inevitably slip into decline when they tell the people what they want instead of giving the people what they want.

Obsess about customers, not competitors.

Everything starts with the customer.

Don't find customers for your products, find products for your customers.

We built this company from the customer back, not from the company out.

We're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards.

An industry begins with the customer and his or her needs, not with a patent, a raw material, or a selling skill

Make every decision—even decisions about whether to expand the business, raise money, or promote someone—according to what's best for your customers.

Stay externally focused - on your customers - and focus internally when you have to hire.

Our new attitude is how can we put you in front of our customer.

Lyft is focused on the customer - the driver - as GM is. I've talked many times about our goal being, 'How we can put the customer at the center of what we do so we earn customers for life?' It's a very common goal of putting the customer first.

If you stay very focused on customers and customer success, people pay attention to that - and in turn, they also want that same type of success.

Don't build a bar for yourself. Build it for your customers. It's all about them: the walls, the finishes, the textures, the food, the beverages, literally everything has to be for them.

You pick what your customers want, not what your entrenched business model may require you to do.

At Netflix, we realized that we weren't in business with the Toshibas and the Sonys of the world. We were in business with the guy sitting at home trying to find a DVD to watch. If we had the courage to focus on him, everyone - movie studios, electronics companies, Netflix itself - won.

Our customers are at the center of everything we do.

Customer-centricity is unbelievably important.