Dave Barry Quotes

On behalf of the newspaper industry I wish to announce some changes we're making to serve you better. When I say 'serve you better,'' I mean 'increase our profits.' We newspapers are very big on profits these days. We're a business, just like any other business, except that we employ English majors.

By all means, fire the customers who aren't worth the time and the trouble. But understand that the moment you insist the customer is wrong, you've just started the firing process.

Make every decision—even decisions about whether to expand the business, raise money, or promote someone—according to what's best for your customers.

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

Customers are a great way to finance a business for many reasons. First, customer financing is typically non dilutive. They want something from you other than equity in your business. Customers also help you fit your product to the market. And customers will help debug and improve the quality of the product.

Success Comes from listening to your customer.

Always listen to your customers.

If you don't listen to your customers, someone else will.

Sales is the most important aspect of a company, which in turn is about how well you treat your customer and stay ahead of your customer's requirements.

That's the name of the game ... pleasing the customer. If we ever lose sight of that fact, we've lost the ball game.

Businesses are not paid to reform customers. They are paid to satisfy customers.

Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing?

When you are making a decision about how best to serve your customers, your own experience is often a better guide than a more sophisticated analysis of the market.

I'm obsessed with the customer. I am the customer. I really don't think you can go wrong if you don't take your eye off of that. Serving the customer. How does she feel? I feel like the fashion industry has cared a lot about how we look but not about how we feel.

Forget about yourncompetitors, just focus on your customers.

No one can guarantee you a job other than satisfied customers. That's the only thing that works. Nothing creates work other than products and services you provide that create satisfied customers.

To satisfy the customer is the mission and purpose of every business.

Look after the customer and the business will take care of itself

While profit remains the final goal, entrepreneurs spend the better part of each day figuring out how better to serve the needs of their actual and potential customers. They are operationally, if not intentionally, altruistic.

The customer is usually wrong, but statistics indicate that it doesn't pay to tell him so

I genuinely believe that any business can create a competitive advantage through giving outstanding customer care.

We're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards.

We must learn what customers really want, not what they say they want or what we think they should want.

The customer is always right...even when they're wrong.

The complaining customer represents a huge opportunity for more business.