Service Improvement Quotes

Technology transforms people's lives. From mitigating poverty to simplifying processes, ending corruption to providing better services, Technology is omnipresent. It has become the single-most important instrument of human progress.

I think anything which improves services is in principle a good thing.

We have to design a health delivery system by actually talking to people and asking, 'What would make this service better for you?' As soon as you start asking, you get a flood of answers.

Simply put: we don't build services to make money; we make money to build better services.

When the telecoms system in the U.K. was made to compete and to seek private capital, many worried that the service would get worse and there would be a further shortage of investment. They were wrong on both counts. Technology was transformed, and investment soared. Prices went down; choice and usage went up.

Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.

I've seen this over and over again: people love it if you step up their experience. No one turns down an upgrade to business class in a plane.

Our public services and the great people who work in them are improving lives.

When I say 'serve you better,' I mean 'increase our profits.' We newspapers are very big on profits these days.

At the global level, there are a growing number of city-based bike-sharing programs that take advantage of mobile devices to reserve your bike, keep track of it, and collect data that helps to improve the service.

Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?

The business cannot ignore what customers are saying when the message is clear: We're not on our game.

The budget is forward looking growth engine and will promote transparency and integrity. It is for the common people. This budget shows where we want to take India through railways. It budget aspires for better service, speed and safety. It is an effort to create modern railways contributing towards a developed India.

You can provide better services for less if you get the federal government out of the way.

The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one product to another, and from one type of service to another.

In many situations involving service recovery - the problem itself became the catalyst for the creation of even greater trust as the companies took the issues head-on and worked through the difficult problem in a way that restored confidence.

And ever since then [I] have set up businesses basically out of frustration. I mean, I set up Virgin Atlantic with one second-hand 747 because I hated the experience of flying on other people's airlines. And I thought, you know, I could try to create the kind of airline that I'd like to fly on. And people liked it.

Underperforming hospitals or units should accept that they have to improve the service they offer or that patients, quite properly, will go elsewhere.

Every day I'd talk to my customers at Webex and they'd tell me how unhappy they were with our service. This was a terrible way to spend my days, it weighed heavily on my heart. I wanted to spend my days delivering happiness, and I knew I had to take charge of my own destiny to do that.

If you were a corporation needing financial services, and I can give you something better, faster, and cheaper across 12 products as opposed to eight, that's business. I'm doing it because I'm serving you; I'm not doing it because I want to be universal.

I'm not saying that advertising is going away. But the balance is shifting. If today the successful recipe is to put 70 percent of your energy into shouting about your service and 30 percent into making it great, over the next 20 years I think that's going to invert.

The Resource Center will be able to map all of the resources in and around the Compton community while providing customized assistance that will be a vital asset to improving our ability to service our youth, adults, and families.

As for opportunities, there is room for improved product quality and better service and raising our technology standard. In addition, we should have a certain share of the global market. However, we should consider new industries, such as resource development.

To honor our national promise to our veterans, we must continue to improve services for our men and women in uniform today and provide long overdue benefits for the veterans and military retirees who have already served.

There is a huge body of business evidence now showing that energy savings give better service at lower cost with higher profit. We have to tear down barriers to successful markets and we have to create incentives to enter them.