Ofra Strauss Quotes

For businesses to be successful, they need to constantly ask the question: 'How can we provide value to our customers?' At the end of the day, that is what matters.

We are reinventing ourselves as a company. Compaq is taking ownership of its customer relationships and accountability of our customer's needs.

The purpose of a business is to create customers.

My dad built his business by providing products he figured the customers would want.

I admit that the direct model has done a lot for Dell. That's the only thing the company has ever really accomplished.

I am wired like a CEO and care a great deal about the bottom line, but I care about my customers even more than that. That's always been my competitive advantage.

It's easier to build a business around a first-class product, even if it's a more expensive product to produce.

The purpose of a business is to create a customer.

Great products sell themselves.

One of the things which make any company successful, in particular the Home Depot, was that we understood and catered to the customer. If it didn't sell, it didn't make a difference what we thought or our research told us. They told us if it was successful by buying it or not.

I just want to make things that people want to buy. I have no confusion about this.

There had to be a market in order for you to be successful in a business. The market had to need your business, or the product of it.

You have to have what your customers need because if you don't have what your customers need, you're not going to have customers.

Too many bar owners built a bar for themselves... when they should have built what their market and demographic demands!

It's all about producing products people want.

We know what the customer wants, and so we're buying in a totally different way.

If you don't listen to your customers, someone else will.

Salads was a big indicator of that - there was a huge market out there for it. And why not tap it? Some of the things we are doing now around the globe are responding to customers. It's not because some guy sued you.

You need to focus on creating the actual value of the company, not just the theoretical value. The actual value comes from a great product that sells well and is ultimately profitable.

Cutting prices or putting things on sale is not sustainable business strategy.

Great companies are built on great products.

So I think instead of focusing on the competition, focus on the customer.

I think if companies start reinventing themselves and focus on the customer experience more, they will win out in the end.

There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.

Your premium brand had better be delivering something special, or it's not going to get the business.