Matthew Williamson Quotes

I think the only way to maintain profitability is to meet the needs of the customers.

My dad built his business by providing products he figured the customers would want.

It isn't the consumers' job to know what they want.

Relentless improvement of the product and upgrading of consumer tastes are the heart of mass merchandising.

The purpose of a business is to create a customer.

If you develop a product that gets what the customer is trying to get done, you don't have to advertise; people will just pull it into their lives.

Most of all, I discovered that in order to succeed with a product you must truly get to know your customers and build something for them.

What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.

The purpose of a business is to create customers.

You have to have what your customers need because if you don't have what your customers need, you're not going to have customers.

The best American manufacturers customize products to meet customer needs, reduce the time required to make them and constantly improve their design.

Products are sold because they solve a problem or fill a need. Understanding problems and needs involves understanding customers and what makes them tick.

It's all about producing products people want.

During my time growing a company in the private sector, one of my guiding principles was to meet and hear feedback from as many customers as possible.

Research is an organized method of trying to find out what you are going to do after you cannot do what you are doing now. It may also be said to be the method of keeping a customer reasonably dissatisfied with what he has. That means constant improvement and change so that the customer will be stimulated to desire the new product enough to buy it to replace the one he has.

It had always made sense to me to build a business based on what people really wanted, rather than guess what we thought they might want.

Great products sell themselves.

To ensure we are meeting the demands of existing customers while also attracting new users, we remain focused on building cutting-edge technology and introducing new and innovative product offerings.

Every entrepreneur needs ideas, vision, and creativity - no matter what the product or service. Not only that, but the product should truly delight customers and become an essential part of their lives.

One of the things which make any company successful, in particular the Home Depot, was that we understood and catered to the customer. If it didn't sell, it didn't make a difference what we thought or our research told us. They told us if it was successful by buying it or not.

What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied, if the stuff is getting stale, if the shelf isn't right, or if the offerings aren't right, it's the same thing. You manage it like a small organization. You don't get hung up on zeros.

When we have a corporation, we must know what the customer wants, what the customers needs. Also, the politician must know what the people want, what the people need.

Our development strategy is based on a deep understanding of our customers. They want high-quality products and good service.

Certainly, the human race can be fickle, and times do change, but overall, the barriers to bringing a product to market - and understanding what 'the market' wants - have remained unchanged.

I couldn't stand not controlling my own product from how it's manufactured to how it's sold.