Steve Jobs Quotes

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Customers shouldn't just think of your business as a place to buy a product or use a service - it should be a fun place to be.

The real product at Diesel is satisfaction. My satisfaction at Diesel is being a pioneer.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

When you improve your product so it does the customer's job better, then you gain market share.

Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.

I learned from my first restaurant: Make customers happy, make sure the customer comes back again. And automatically, success has followed me.

Chick-fil-A is what it is today because of its people, purpose and product.

A satisfied customer is the best business strategy of all.

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

Customers are a great way to finance a business for many reasons. First, customer financing is typically non dilutive. They want something from you other than equity in your business. Customers also help you fit your product to the market. And customers will help debug and improve the quality of the product.

Our development strategy is based on a deep understanding of our customers. They want high-quality products and good service.

The trick is to develop a culture that is customer centric.

A complaint is a chance to turn a customer into a lifelong friend. I say that seriously, not as some press release baloney.

In the telecommunications, consumer products, and railway businesses, there are very real consequences if you don't meet the consumer's needs and desires. There are also substantive rewards for doing so, and especially for exceeding customer expectations.

We want a direct relationship with our customers. To build a business and sell products to them.

I have connected by phone with customers who have left negative reviews and had a chance to get to know them. Not only was I able to solve their problems, a lot of the customers were so happy with the customer service that they become repeat customers.

When you understand your customer base, you have to provide them with what they want.

Companies that are closest to the customers are the ones who are going to lead the industry.

Companies should always want to delight their customers.

One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.

Treat your customers like lifetime partners.

When you stop talking, you've lost your customer. When you turn your back, you've lost her.

Your most unhappy customers are your greatest source of learning.

Really good customer service will deliver sales. You are training salesmen to give the best possible advice and then to achieve the sale. People actually like you to ask for a sale because it shows you value their business.