Debbi Fields Quotes

Treat your customers like lifetime partners.

There is only one boss. The customer.

The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.

Courteous treatment will make a customer a walking advertisement.

The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different.

Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Right or wrong, the customer is always right.

You have to realize that the customer really is king. People who go into more established businesses probably have to be careful not to be casual about that. When you have a brand-new business, and nobody knows who you are, you know you have to work really hard for your customers.

When a customer enters my store, forget me. He is king.

The golden rule for every business man is this: 'Put yourself in your customer's place.'

Never shoot your customers.

A complaint is a chance to turn a customer into a lifelong friend. I say that seriously, not as some press release baloney.

The customer who likes to be noticed is important to us.

I get all of my motivation from my customers.

Customer service should not be a department, customer service is everyone's job.

I have no fans. You know what I got? Customers. And customers are your friends.

Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing?

In retailing, the formula happens to be a basic liking for human beings, plus integrity, plus industry, plus the ability to see the other fellow's point of view.

The brand is only as good as your products, so.. if people have a good experience on Virgin Atlantic or if they have a good experience on Virgin trains or.. if they have a Virgin mobile phone and they can get straight through to our people and they're well looked after and then they'll try the next product that we launch.

A satisfied customer. We should have him stuffed.

It is well worth remembering that the customer is the most important factor in any business. If you don't think so, try getting along without him for a while.

Treat your customers like they own you. Because they do.

If you focus only on yourself and neglect others, you will lose; but you will gain if you value others as much as you cherish yourself.

Successful organizations have one common central focus: Customers.