Clara Shih Quotes
Social media teams can and do launch clever campaigns, but game-changing Social Business initiatives are typically driven by management teams.
Citations
Shih, Clara. The Social Business Imperative: Adapting Your Business Model to the Always-Connected Customer. Prentice Hall, 2016.
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Clara Chung-wai Shih is an American businesswoman. She is the CEO and co-founder of Hearsay Social.