W. Edwards Deming Quotes

Quality starts in the boardroom.

I have this saying. Quality is the best business plan. I believe so strongly in that.

We must firmly grasp management. Just making things isn't enough. We need to raise the quality.

The surest foundation of a manufacturing concern is quality. After that, and a long way after, comes cost.

Quality is the best business plan.

Quality management is needed because nothing is simple anymore, if indeed it ever was.

Quality is easy to talk but hard to make.

Strategic planning is worthless - unless there is first a strategic vision.

What should be the aim of management? What is their job? Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.

Strategy is not really a solo sport - even If you're the CEO.

Consumer accountability drives quality and efficiency.

I basically try to give people top quality.

Quality will save our company.

I want to find the right projects. I'm not going to take just anything.

It's impossible to have zero defects.

When you're building a business, you want to focus and deliver excellence at what you do. This simply cannot be done when you are launching multiple ventures, dozens of new products, and selling everywhere and anywhere at the same time.

What I'm good at is making sure we have the best resources, the best talent, the best marketing, and the best access to distribution.

When you're out of quality, you're out of business.

All good management is the expression of one great idea

Just make up your mind at the very outset that your work is going to stand for quality... that you are going to stamp a superior quality upon everything that goes out of your hands, that whatever you do shall bear the hallmark of excellence.

Quality is free, but only to those who are willing to pay heavily for it.

Deliver total quality to every customer every day.

Quality comes not from inspection, but from improvement of the production process.

Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.

Quality isn't a thing. It is an event.