Guy Kawasaki Quotes

I discovered a long time ago that if I focus on doing the right thing for the long term to improve the lives of consumers and customers all over the world, the business results will come.

The most customer-centric organizations can answer any question by deciding what's best for the customer, without ever having to ask.

Focusing on the customer makes a company more resilient.

Make every decision—even decisions about whether to expand the business, raise money, or promote someone—according to what's best for your customers.

I think good companies can navigate being public and doing the right things for their customers.

The trick is to develop a culture that is customer centric.

If you stay very focused on customers and customer success, people pay attention to that - and in turn, they also want that same type of success.

We want to serve the customer as they want to be served.

Customers should be number 1, Employees number 2, and then only your Shareholders come at number 3.

Always listen to your customers.

Proper business planning demands that you focus on the self-interest of the customer at all times.

If you don't listen to your customers, someone else will.

The best investor is your customer.

Sales is the most important aspect of a company, which in turn is about how well you treat your customer and stay ahead of your customer's requirements.

It's not enough to be close to the customer. You've got to be glued to the customer.

Best way to succeed is to do things for the customer, not to the competition. Very few people buy a product in order to help you hurt the competition. To think otherwise is lunacy.

Obsess about customers, not competitors.

Businesses are not paid to reform customers. They are paid to satisfy customers.

There is only one boss. The customer.

Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing?

The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.

To satisfy the customer is the mission and purpose of every business.

It is well worth remembering that the customer is the most important factor in any business. If you don't think so, try getting along without him for a while.

Even in the face of massive competition, don't think about the competition. Just think about the customer.

I have a strongly held belief that one of the reasons that Amazon has been successful is because we do not obsess over competitors. Instead we obsess over customers.