Betsy Beers Quotes

I found in my whole career the best thing that can happen to you is that you hear what people want.

Success is rarely about having the best, the most, or the cheapest features in a product. Instead, it is almost always about knowing what matters to your sponsor in a client or partner account and delivering on that.

The best founders are extremely thoughtful and have an eye for quality. I don't know if there's any generic advice here that would be helpful. Startup knowledge is a moving target.

I don't believe in traditional company structures because the best ideas do not always come from the top.

The luxury of our position now is that we can almost assemble any team to address any issue.

The point is that I don't design stuff for myself. I'm a toolmaker. I design things that other people want to use.

I'm looking for best practices constantly. Apple has beautiful design, beautiful product, incredibly functional. But mostly it's about picking product, getting behind it, marketing it and introducing it to a customer. What they've done just inspires me.

Steve Jobs just made a product. He started off where a lot of people were skeptical of what he was doing, and he basically just focused on the product and making it the best he could, and really focused on what it was that these products would take into your lives.

If you don't have the best product, you're not going to make it in open-source.

If you want to create a great product, just focus on one person. Make that one person have the most amazing experience ever.

If you're a pioneer and you come up with something that can change the world and you turn round and say 'I'm not going to share this idea with anyone,' then you only impact the few and not the many.

Our DNA is as a consumer company - for that individual customer who's voting thumbs up or thumbs down. That's who we think about. And we think that our job is to take responsibility for the complete user experience. And if it's not up to par, it's our fault, plain and simply.

Some of the best ideas that we've invested in have made no sense to conventional sources.

To ensure we are meeting the demands of existing customers while also attracting new users, we remain focused on building cutting-edge technology and introducing new and innovative product offerings.

Every entrepreneur needs ideas, vision, and creativity - no matter what the product or service. Not only that, but the product should truly delight customers and become an essential part of their lives.

If you develop a product that gets what the customer is trying to get done, you don't have to advertise; people will just pull it into their lives.

A satisfied customer is the best business strategy of all.

We think we have the best matching algorithm, we think we have the best members. So why wouldn't we want to just shine the light onto just how our processes work, what the real data are, and let people come to their own conclusions.

We're very simple people at Apple. We focus on making the world's best products and enriching people's lives.

We want to make sure everyone has a great experience. When they buy the product and take home and plug it in, we want to make sure that first experience is comfortable and everything is there.

The first step in exceeding your customer's expectations is to know those expectations.

I think that building any product that has a lot of user loyalty is a bit like making a sequel to a great movie or video game - people generally want 'more of the same thing, except better and different.'

The customer is always right: 'It's my money. You have to listen to me'.

You should not build your customer service system on the premise that your organisation will never question the whims of your clients.

I have shifted my mindset in terms of how companies should... focus on building amazing products. If you have amazing products, the marketing of those products is trivial.