Client Needs Quotes

In order to generate extraordinary profits, you must have a focus that is beyond profits. You need to focus on how you serve your clients.

The need to go digital remains a top priority for clients, and we are investing aggressively to drive innovation and deliver digital transformation.

All clients' needs and expectations are vastly different.

What's important for that person on the other side of the table, and what's important for the client?

Architects work in two ways. One is to respond precisely to a client's needs or demands. Another is to look at what the client asks and reinterpret it.

Personally I am very fond of strawberries and cream, but I have found that for some strange reason, fish prefer worms. So when I went fishing, I didn’t think about what I wanted. I thought about what they wanted. I didn't bait the hook with strawberries and cream. Rather, I dangled a worm or grasshopper in front of the fish and said: "Wouldn't you like to have that?" Why not use the same common sense when fishing for people?

When a client is driven to the utmost extremity, it is warmth and food and ease from pain he wants. Peace and justice come afterward. Rain symbolizes mercy and sunlight charity, but rain and sunlight are better than mercy and charity. Otherwise they would degrade the things they symbolize.

Styles are so fluid, forever changing, that as a designer, you have to keep learning and keep growing your tastes, along with catering to the needs of your client.

You define yourself by either what your clients want or what you believe they'll need for the future. So: Define yourself by your client, not your competitor.

While designing, sewing and cutting patterns for clients, my mother was always telling me to make sure the upper part of the body was balanced with the lower part, an A-line skirt to minimize hips or shoulder pads if a client was smaller on top. I was training my eye to create balance.

We have got to be more comfortable experimenting with different models. So maybe a client just needs execution people or a lot of young people who are great with social media. We don't always have to give them the pyramidal structure of senior VP and account supervisor.

What we wanted from an agent depended on what he brought in.

Impact investment is an important business driver, and more importantly, it is a business driver because clients want it.

Above and beyond, not only are we an innovation company, we are in service of our clients.

As a lawyer, I can assure you that a lot of document drafting is repetitive, involving cutting and pasting from templates. But the best lawyers bring a unique perspective to the process and anticipate clients' problems.

The lawyers who really begin to address the problems of their clients address them without recourse to our courts, although that recourse is absolutely essential in providing leverage.

I hate the word universal, because I don't know exactly what it means. The question is, does it work for the client? Travelers was a diversified, financial conglomerate that did very well. The businesses had nothing to do with each other.

I think you need to know your clients.

Anytime you're tempted to upsell someone else, stop what you're doing and upserve instead.

...When someone asks me to help create a room my first reaction, if I do not already know the person, is to try to feel out what he or she really wants the room to be and to understand, if possible, what "memory," old or new, has brought this idea about.

I'm a business guy just trying to make - provide great services to the customers that need us.

Banks also have to say no to customers. We can't always give clients what they want; it may not be in the client's best interest.

I don't care why a client books me, as long as they book me.

I don't avoid trends. You do definitely want to be on-trend, but I do like to pick and choose the things that I'm seeing. And not every trend will work on every client of mine.

I think, given who the IBM target company is, I feel our purpose is to be essential to our clients.