Manfred von Richthofen Quotes

The number one thing small business needs is to get more customers. Spend more time serving existing customers and getting new ones. The challenge for small business is knowing where customers are and reaching them effectively.

Every company's greatest assets are its customers, because without customers there is no company.

Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.

Without our customers, we don't have a business.

Any business, no matter what it is, lives or dies by the customer reaction it creates.

Treat your customers like lifetime partners.

Your most unhappy customers are your greatest source of learning.

Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.

A shift toward access and service would deepen the big-box retailer's relationship to customers and win their loyalty. A service focus would bring more rewarding, frequent, and lasting contact with grateful customers.

We have a relationship with our customer, and that relationship translates into sales.

I would think anyone who does anything is always concerned about their customers.

There are a lot of people who touch the customer.

A satisfied customer is the best business strategy of all.

You learn so much by having customers and figuring out what they want and keeping them satisfied.

She must have had an unusually loyal clientele.

Acquiring customers at the start is one of the hardest things you'll ever experiences as an entrepreneur.

I have connected by phone with customers who have left negative reviews and had a chance to get to know them. Not only was I able to solve their problems, a lot of the customers were so happy with the customer service that they become repeat customers.

I get all of my motivation from my customers.

It is surprising how little most small business values the customers. A positive feedback from the customer is critical to your business, and what's more important is their referral.

We are putting a lot of investments behind building customer loyalty. We need to make sure we keep investing in the right tech that will help customers. If we keep doing that well, we will keep progressing.

Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting.

Local businesses have never had a great way to get customers in the door.

For businesses to be successful, they need to constantly ask the question: 'How can we provide value to our customers?' At the end of the day, that is what matters.

I have to laugh when I receive newsletters from major personalities and when you hit reply, you get a 'do-not-reply' address. It's ridiculous! Don't you want your customers to reply to you?

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.