Richard Edelman Quotes

The way management treats associates is exactly how the associates will treat the customers.

Treat employees like partners, and they act like partners.

I think Amazon is a place where people don't want to work.

I understand that it's a business, but I feel like good business would be wanting to make a player who performed at a high level on your team happy and want to feel like he wanted to be kept and feel like they wanted him to play here forever.

Taking care of your employees is extremely important and very, very visible.

Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.

Take time to appreciate employees and they will reciprocate in a thousand ways.

What really makes your business is your workers - their commitment, their knowledge, how you train them, how you treat them. They have to make the entity a winning entity.

Wal-Mart is an amazing success story. What I particularly admire very much about the late Sam Walton was his policy of valuing his employees. Giving value to employees is very rare in the retail industry. I also admire the strategies Walton used to build up his discount store concept.

Building human-centered organizations doesn't imply a return to the paternalistic, corporate welfare practices of the 19th century. Most of us don't want to be nannied.

We want to take care of our employees, because they take care of our family.

The worst mistake a boss can make is not to say 'well done'.

The employer generally gets the employees he deserves.

Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.

If you believe, as I do, that your employees truly are your most valuable asset, you will do whatever you can to help them do their jobs as well as possible.

What you can't buy is the loyalty that comes through our dedicated crewmembers.

Since most startups operate at a break-neck pace, with a concept to prove or a product to launch within a rapidly shortening runway of financing, company culture often gets shoved aside. This is a big, big mistake: Nobody serious about their business should put culture in the corner.

Corporate culture matters. How management chooses to treat its people impacts everything - for better or for worse.

It stands to reason: Higher wages means higher loyalty and morale, which means higher productivity, which means a more profitable business.

The Bay Area definitely knows the pain of competing for, and retaining, top talent. Offering interesting perks has become a necessity, not a nice-to-have.

Many of my staff have been with me for over 20 years. I have a great team, and I make sure they feel respected and appreciated.

The best way to have your people be happy and satisfied is to earn the right to have them come back to work for you the next day, knowing that there are tons of other places.

Google has been doing well. As much as possible we're trying to share back with the employees. They will continue to create a lot of value.

Employers who recognize the importance of investing in their workforce have a more productive workforce, a more efficient workforce, a more loyal workforce, less turnover, and, in the private sector, more profitable.

When leaders throughout an organization take an active, genuine interest in the people they manage, when they invest real time to understand employees at a fundamental level, they create a climate for greater morale, loyalty, and, yes, growth.