Patrick Lencioni Quotes

The way management treats associates is exactly how the associates will treat the customers.

Taking care of your employees is extremely important and very, very visible.

I always thought there were some people who were just destined to be disengaged in their jobs because that was their personality, and no matter how hard managers tried, there wasn't much they could do with some of those people.

Employers who recognize the importance of investing in their workforce have a more productive workforce, a more efficient workforce, a more loyal workforce, less turnover, and, in the private sector, more profitable.

We treat the management-to-workforce relationship as very important and will continue to invest in that relationship.

If your employees are not happy, nothing else at your company will go well.

If you hire great people, and they're all self-motivated, then you can get by without a lot of structure.

We would rather have our employees running our business.

Building human-centered organizations doesn't imply a return to the paternalistic, corporate welfare practices of the 19th century. Most of us don't want to be nannied.

You can employ men and hire hands to work for you, but you must win their hearts to have them work with you.

The most valuable lesson I learned in dealing with the ups and downs was to invest in my employees - to do all I could for them when the times were good.

Do you have a real interest in people who work for you? Most good leaders have that - it's hard to get someone to follow you if they feel like you hate 'em.

The employer generally gets the employees he deserves.

You can tell a lot about a person by the people who work for them.

Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.

If you believe, as I do, that your employees truly are your most valuable asset, you will do whatever you can to help them do their jobs as well as possible.

Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.

You really have to understand this isn't a business where you sit in the back room and do calculations - you have to be very concerned about employees and customers, because that's really what's going to bring you success.

Take time to appreciate employees and they will reciprocate in a thousand ways.

I'll take fifty percent efficiency to get one hundred percent loyalty.

The idea of investing in the positivity of employees is often low down on companies' priority lists.

Corporate culture matters. How management chooses to treat its people impacts everything - for better or for worse.

You are only as successful as the people who work for you want you to be.

What really makes your business is your workers - their commitment, their knowledge, how you train them, how you treat them. They have to make the entity a winning entity.

Since the earliest days of Eventbrite, we've made our people core to our mission. Our culture is an ever-evolving manifestation of those on our team. As people join, we believe in earning their trust by demonstrating we'll embrace them and help them grow.