Marcus Lemonis Quotes

Your typical business just measures the metrics that have to do with the profitability of the business one way or another. But you can have metrics that measure employee happiness and the morale. You can also do direct customer surveys; you can track it over time. You can do supplier satisfaction scores as well.

Quality has always been the overriding factor for us. But you also have to have happy people working for you.

Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.

Our employees chose SK on belief that they will be happier working here and that the company will make the society happier.

Happy employees build great products, and they take care of customers.

If your employees are not happy, nothing else at your company will go well.

You have to treat your employees like your customers. When you treat them right they will treat your outside customers right.

Happiness is the secret ingredient for successful businesses. If you have a happy company it will be invincible.

Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.

Understanding your employee's perspective can go a long way towards increasing productivity and happiness.

You really have to understand this isn't a business where you sit in the back room and do calculations - you have to be very concerned about employees and customers, because that's really what's going to bring you success.

The idea of investing in the positivity of employees is often low down on companies' priority lists.

Positive and engaged brains are a company's greatest assets. More than time and even more than productivity, people must be happy.

When leaders throughout an organization take an active, genuine interest in the people they manage, when they invest real time to understand employees at a fundamental level, they create a climate for greater morale, loyalty, and, yes, growth.

Zoom does not focus on revenue goals, but rather we have confidence that focusing on the happiness of existing customers and our employees will organically increase growth.

Seems Google management figured out it is cheaper, happier and more productive to take care of their employees and create a positive work environment than to burn them to a crisp, make them afraid of the future, and send them off into the highways and byways of California in search of a Taco Bell for lunch.

Happy employees ensure happy customers. And happy customers ensure happy shareholders—in that order.

Taking care of your employees is extremely important and very, very visible.

When employees are happy, they are your very best ambassadors.

The way management treats associates is exactly how the associates will treat the customers.

If you believe, as I do, that your employees truly are your most valuable asset, you will do whatever you can to help them do their jobs as well as possible.

Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

Chick-fil-A is what it is today because of its people, purpose and product.

I don't think value to the customer is achieved at the expense of employees' welfare.