Millard Drexler Quotes

It's so important your customer can rely on you for your classics.

Customer loyalty comes from consistent experience. They learn to count on you.

I feel the Godrej brand has generally come to signify trust to most consumers. 400 million Indians use one or the other Godrej product on a daily basis, and they have come to accept it. We will, thus, continue positioning Godrej strongly on the trust platform.

Look at Jennifer Aniston: She's America's sweetheart for a reason. You know what she's going to look like when she shows up to something, and there's something so comfortable about that.

The reason my kids like McDonald's is that they always know what they're going to get. It's not gourmet food, but the french fries they order in Indianapolis are just like the french fries they order in Tampa. Wherever they get McDonald's fries, they know it will be the same. That's what McDonald's does.

Jimmy John's is what it is. We strive for a consistent experience that is consistently good.

I wanted all my stores to be the same, to offer the same customer experience, whether I was there or not.

I am not hugely famous; I am not a name. For me, it's not the size of the role, it's the material and the people you are working with.

You can get rich or famous by doing the same thing.

I like predictability because I know what I'm getting into.

As far as sustaining our popularity, I believe we can.

Of all the things a body loves, predictability is one of them.

My goal was never to be famous, but to be a consistently working actor.

When consumers purchase a Toyota, they are not simply purchasing a car, truck or van. They are placing their trust in our company.

There's definitely an obstacle in developing a brand for yourself that people can rely on when you're so eclectic.

My audience expects cold, hard truth. They don't expect me to dance around it. They expect me to say it the way they think it. That's part of my brand. If I don't do that, then my audience goes, 'What's up? Is he sick or something? What's wrong with him?' The entity has a brand.

You get a reputation for stability if you are stable for years.

Just because you're not famous, doesn't mean you're not good.

Well, if you find a note tonight that sounds good, play the same damn note every night!

I probably should have a brand, but I think you can't get the best artists to work for you if you're branded. I get the trade-off, and I really would like to be more famous for my work, get more credit for my achievements.

People say, 'I love 'Snatch,' I love 'Lock Stock,' but I want to be more than a movie name. I'd love to be more of a household name.

The smart way to build a literary career is you create an identifiable product, then reliably produce that product so people know what they are going to get. That's the smart way to build a career, but not the fun way. Maybe you can think about being less successful and happier. That's an option, too.

The Apple mentality is really about creating focus, quality and a voice that people understand and can relate to.

You go to Starbucks, and you know what you're going to get. It's the same with my yoga.

Fame is something I think happens as a result of trying to do good work. If you're trying to be famous, your work usually suffers.