Alfred Lin Quotes

I think what is going to happen in the future is more customization, more personalization. We all are different and we ought to be able to customize and have a phone that does exactly what we want it to do - that is so easy to use that we don't even have to think about it. That's what the dream is.

This is what customers pay us for - to sweat all these details so it's easy and pleasant for them to use our computers. We're supposed to be really good at this. That doesn't mean we don't listen to customers, but it's hard for them to tell you what they want when they've never seen anything remotely like it.

The less concerned with aesthetics and usability these friends and family members are, the more easily they navigate sites and applications I can't make head nor hair of. Like the ex-girlfriend who mastered Ebay.

As far as the customer is concerned, the interface is the product.

The great advance of personal computers was not the computing power per se but the fact that it brought it right to your face, that you had control over it, that were confronted with it and could steer it.

If you want to create a great product, just focus on one person. Make that one person have the most amazing experience ever.

Browseability is the key online.

The utmost thing is the user experience, to have the most useful experience.

I think that building any product that has a lot of user loyalty is a bit like making a sequel to a great movie or video game - people generally want 'more of the same thing, except better and different.'

We obviously try to be in tune with what our users want.

What matters is 'Have you done a better job of making our experiences feel like home on Windows?' That's our real goal, and that's what we're going to stay focused on.

Ideally, Facebook would take all our clicks and information and would magically give us everything we want, without us even knowing we want it.

Why shouldn't a PC work like a refrigerator or a toaster?

We've tried to simplify the site because some people found it too difficult to use and were intimidated by it.

I feel that it's lovely when, as a user, you're not aware of the complexity.

I'm an Amazon Prime member. I subscribe to Netflix and Hulu, and they have great user interfaces and some excellent original programs. But what truly distinguishes all three of these services is the utility of their vast libraries of acquired content, which also is a part of what makes each a platform, even if it has a 'house brand,' too.

DOS is ugly and interferes with users' experience.

What I hope is, over time, users should not have to read a training manual. They should say, 'I totally get the Workday iPad app, because it runs the way my consumer apps run.'

Consumers have zero time for products that are not simple, intuitive, and attractive to use. This is especially true with Internet products, where clean and useful design is a prerequisite to keeping anyone on your site for more than 30 seconds.

My philosophy is, if I can provide a solution that the end user truly enjoys, then I think I have a chance.

The Internet is full of choices, and nobody is going to make the choice to use a product that is hard to use or unattractive.

We wanted Glossier to have an excellent customer experience and reach as many of you as possible from day one, so we went with venture - the stuff fast-growth, tech-enabled companies like Facebook, Amazon, and Apple are made of.

Mood-aware technologies would make personalized recommendations and encourage people to do things differently, better, or faster.

Personally, I think that users should be able to use all the functions of a console video game machine as soon as they open the box.

One way Groupon hopes to gain an edge is by using software to learn about its members so it can deliver more relevant offers: my wife will get the manicure-pedicure deal, but I'll get an offer on fly-fishing lessons. The key now is execution - delivering great customer service and keeping everybody happy on both sides of the transactions.