Jared Kushner Quotes

Taken as a whole, consumer technologies have made startling advances, but they still are not as easy to use as they should be.

Things that are ultimately complex must have a simple end user experience if they are to be successful.

We've tried to simplify the site because some people found it too difficult to use and were intimidated by it.

When you go to a site, you usually run into usability problems pretty quickly. They're not hidden. They're not complicated. They're not baffling. They were in the design or crept into the design.

Products have to be designed in a way that they are comprehensible.

There's a fundamental problem with how the software business does things. We're asking people who are masters of hard-edged technology to design the soft, human side of software as well. As a result, they make products that are really cool - if you happen to be a software engineer.

The less concerned with aesthetics and usability these friends and family members are, the more easily they navigate sites and applications I can't make head nor hair of. Like the ex-girlfriend who mastered Ebay.

Good design to me is both appearance and functionality together. It's the experience that makes it good design.

I have discovered that there are two types of command interfaces in the world of computing: good interfaces and user interfaces.

One of the problems with computers, particularly for the older people, is they were befuddled by them, and the computers have gotten better. They have gotten easier to use. They have gotten less expensive. The software interfaces have made things a lot more accessible.

People enter Web sites hoping to be led somewhere, hoping for a payoff.

Any product that needs a manual to work is broken.

For much of its existence, design was all about convenience. We wanted to hide technology so that users are not distracted into thinking about the tools they use.

We want the average person to use it and think that it makes the experience of using Pinterest better.

I'm not a tech guy. I'm looking at the technology with the eyes of my customers, normal people's eyes.

The utmost thing is the user experience, to have the most useful experience.

We want to build technology that everybody loves using, and that affects everyone. We want to create beautiful, intuitive services and technologies that are so incredibly useful that people use them twice a day. Like they use a toothbrush. There aren't that many things people use twice a day.

I feel that it's lovely when, as a user, you're not aware of the complexity.

What matters is 'Have you done a better job of making our experiences feel like home on Windows?' That's our real goal, and that's what we're going to stay focused on.

Consumers have zero time for products that are not simple, intuitive, and attractive to use. This is especially true with Internet products, where clean and useful design is a prerequisite to keeping anyone on your site for more than 30 seconds.

The Internet is full of choices, and nobody is going to make the choice to use a product that is hard to use or unattractive.

Good technology is intuitive - the cellphone forces you to become an engineer.

Ironically, the thing that will likely make the least improvement in the ease of use of software-based products is new technology. There is little difference technically between a complicated, confusing program and a simple, fun, and powerful product.

Any time you see signs or labels added to a device, it is an indication of bad design: a simple lock should not require instructions.

Computers shouldn't be unusable. You don't need to know how to work a telephone switch to make a phone call, or how to use the Hoover Dam to take a shower, or how to work a nuclear-power plant to turn on the lights.