Ben Silbermann Quotes

The utmost thing is the user experience, to have the most useful experience.

Good design to me is both appearance and functionality together. It's the experience that makes it good design.

Things that are ultimately complex must have a simple end user experience if they are to be successful.

Consumers have zero time for products that are not simple, intuitive, and attractive to use. This is especially true with Internet products, where clean and useful design is a prerequisite to keeping anyone on your site for more than 30 seconds.

The Internet is full of choices, and nobody is going to make the choice to use a product that is hard to use or unattractive.

Products have to be designed in a way that they are comprehensible.

Twitter is all about user experience - the fact that it is so easy, so clean, so unencumbered has won it so many users and fans, for so many different reasons.

We want to build technology that everybody loves using, and that affects everyone. We want to create beautiful, intuitive services and technologies that are so incredibly useful that people use them twice a day. Like they use a toothbrush. There aren't that many things people use twice a day.

We've tried to simplify the site because some people found it too difficult to use and were intimidated by it.

Taken as a whole, consumer technologies have made startling advances, but they still are not as easy to use as they should be.

There's a fundamental problem with how the software business does things. We're asking people who are masters of hard-edged technology to design the soft, human side of software as well. As a result, they make products that are really cool - if you happen to be a software engineer.

We're trying to do something so that when the average person uses Pinterest, it has to make the service better.

One of the problems with computers, particularly for the older people, is they were befuddled by them, and the computers have gotten better. They have gotten easier to use. They have gotten less expensive. The software interfaces have made things a lot more accessible.

Design must be functional, and functionality must be translated into visual aesthetics without any reliance on gimmicks that have to be explained.

For much of its existence, design was all about convenience. We wanted to hide technology so that users are not distracted into thinking about the tools they use.

Keeping it simple for the consumer is incredibly dire.

I'm not a tech guy. I'm looking at the technology with the eyes of my customers, normal people's eyes.

An interface is humane if it is responsive to human needs and considerate of human frailties.

One of the things that... I've seen Nintendo do so well is provide a user interface that is intuitive, easy to navigate, easy to execute against - and in our view, that's exactly what we've done on DSi.

Good technology is intuitive - the cellphone forces you to become an engineer.

When you go to a site, you usually run into usability problems pretty quickly. They're not hidden. They're not complicated. They're not baffling. They were in the design or crept into the design.

I have discovered that there are two types of command interfaces in the world of computing: good interfaces and user interfaces.

What people want is a seamless Web experience.

If we want users to like our software, we should design it to behave like a likeable person.

In many cases, the user interface to a program is the most important part for a commercial company: whether the programs works correctly or not seems to be secondary.