Roger Staubach Quotes

When you have trust and you get that trust in place throughout the company, people are empowered — people are free.

We try to find better solutions - our customers have given us a lot of trust.

The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.

Besides having an audience, the most important currency for any leader is his or her reputation. And having a reputation for over-delivering on what's expected of you should give your visitors, subscribers and customers more reason to spend their money with you and refer their friends.

It is important that we win back the trust of employees first, then customers.

Whether you have incredible products like at Apple or a great service business, it all comes down to fundamental trust and relationship-building with your customers.

Maintaining the trust of the consumer is critical to our business

If clients don’t trust you they will eventually stop doing business with you. It doesn’t matter how smart you are.

Trust is hard to get from actors, and for me to give to actors.

Many people are blind to trust, not so much to its benefits as to its nature and the practices that make it possible.

We're living in what I like to call the 'Thank You Economy,' because only the companies that can figure out how to mind their manners in a very old-fashioned way - and do it authentically - are going to have a prayer of competing.

Trust cannot be commanded; and yet it is also correct that the only one who earns trust is the one who is prepared to grant trust.

As contagion of sickness makes sickness, contagion of trust can make trust.

Chick-fil-A is what it is today because of its people, purpose and product.

You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back.

The trick is to develop a culture that is customer centric.

We have a highly specialized customer and want to give her the best experience somewhere she can trust.

It's a real pleasure to earn the trust of your customers slowly over time by doing what's right.

We're building a lifelong relationship with people, and every great relationship has to be built on trust.

Brands are all about trust. That trust is built in drops and lost in buckets.

I am deeply honored by the trust the board has placed in me to lead Duke Energy. I have a high degree of confidence in the strength of our company's leadership and dedicated employees.

I think that the direct conversation is exactly what companies need to earn trust of customers. Admit an error. Fix a problem. Commit to doing better. That is only human.

We want you always to feel confident shopping at Neiman Marcus, and your trust in us is our absolute priority.

We have some inherent cost and infrastructure issues that are difficult to deal with, no questions. From my perspective, we have to work on the revenue side primarily. We've lost some customers. We need to rebuild the trust with those customers and get them back.

Who we are, not just the services and products we provide, creates money.