Jasmine Cresswell Quotes

Know how and how much to tip people who expect gratuities, even in the case of poor service.

When a customer is really not happy, it's a very unpleasant experience.

Don't you worry about that, Mr. Adamsson. Why don't you head back to Reykjavik and spend some of that extortionate fee you charged me for a couple of hours' usage of your frankly third-rate restaurant and perhaps find a friendless tree stump to listen to your woes?

Screw the competition - focus on good customer service.

I was kind of amazed because I first found out about blue boxes in an article in Esquire magazine labeled fiction. That article was the most truthful article I've ever read in my life... That article was so truthful, and it told about a mistake in the phone company that let you dial phone calls anywhere in the world. What an amazing thing to discover.

Zappos is a customer service company that just happens to sell shoes.

I genuinely believe that any business can create a competitive advantage through giving outstanding customer care.

Bad roads and indifferent inns, ... the continual converse one is obliged to have with the vilest part of mankind - innkeepers, post-masters, and custom house officers.

To satisfy the customer is the mission and purpose of every business.

If you look after your staff, they'll look after your customers. It's that simple.

...the waiter has to come from a place of concentration, subjugation, and complete, limitless service. Nothing is too much trouble. The customer is always right, even when he is wrong. There is no limit to what you will do to serve while that person is in your bar and in your care.

Rude staff, bad lighting, and dirty bathrooms are all signs of a bad restaurant and a good reason to leave a restaurant!

Listen to the customer's complaint and act fast.

Stop selling. Start helping.

Waiters are like hookers, never around when you want them.

Customers tend to avoid a restaurant that's going aswamp in its own sludge.

Care about your customers more than about yourself, and you'll do well.

The best feature of a product should really be the customer service.

Deliver total quality to every customer every day.

Treat your customers like they own you. Because they do.

There's a place in the world for any business that takes care of its customers-after the sale.

Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?

Look after the customer and the business will take care of itself

Serving our end users is at the heart of what we do and remains our number one priority.

I hate smart sales clerks. I said to one, What do you have in lingerie? She says, More than you'll ever have!