Mary Dillon Quotes

I love Amazon.

I think Amazon has been great for readers.

As the Internet has sped up the consumer experience, customer expectations are higher.

There are lots of things about Amazon for which they deserve credit. They're innovative. There are lots of very, very happy Amazon customers. I'm not here to dispute that Amazon has been personally good for me or to say that they haven't been, so far, good to their customers.

Amazon has well passed any expectations of its ability to change distribution and marketing.

I use Amazon for books. I use Amazon for loads of other things. I regard Amazon as a source, as I think a lot of other people do.

At Bonobos, we believe that human beings are tired of shopping in stores.

I want it all - and I would like it delivered.

I think for Amazon's customers, it offers a kind of addictive service - the ability to shop without leaving your house, the ability to read without going to a bookstore or a library.

Like most people, there are things I love about Amazon. It's cheap, it's fast, and it's at my doorstep. But Amazon will never replace the important role my local indie plays in my community.

While I do occasionally order items on the Internet, it's hard to teach an old shopper new tricks. I'm convinced that the catalogue will eventually disappear, but not until the last baby boomers have kicked off their smelly Nikes and been buried in mulch.

I quickly realized that shopping on Amazon had made the idea of parking my car and going into a store feel like an outrageous imposition on my time and good nature.

For Net-A-Porter and its customers, luxury means exceptional service, 24-7 - wherever they are, whenever they have time.

Research we've done seems to indicate that people who are on the Net like the idea that they don't have to leave what they are reading to go buy something.

We want to be able to sell you anything, anywhere, any time you want it.

If you are already familiar with a brand, buying online is fast, convenient, and probably the way forward.

In e-commerce, your prices have to be better because the consumer has to take a leap of faith in your product.

Curbside is primed to fundamentally change the way people shop - by creating a seamless way for consumers to access products from local merchants - by successfully developing complex location and inventory technology.

One of the things it was obvious you could do with an online store is have a much more complete selection.

I did work at a mall in college - I think retail/customer service is just one of the most hideous jobs in the world. So I always try to be extra nice when I go into a store. But malls are part of our culture, if you watched any teen comedy in the '80s. it's clear that malls are where we live!

Amazon is a marvelous conglomeration and delivery system for products of every imaginable function. But the book 'business' is really not the same as the sale of lawn rakes or adapters for telephones.

I shop online because I don't like to try things on in front of an alien mirror.

I didn't want to be a retailer. I hated to wait on people.

I think Amazon is the greatest start-up and the greatest company in the world. The way they are using new technologies is not just disrupting retail, it's getting ready to disrupt everything.

All American consumers have the same needs - to buy great consumer products, with savings and value, and with the convenience of easy delivery.