Kirsten Green Quotes

For many years, we have repeated that the direct-to-consumer channel is growing and capturing a larger share of our customers' wallet.

Retailing has gone from an information-scarce to an information-rich environment.

When I first started at HSN, I knew that retailers would have to be poised to take advantage of technology and the rapidly changing ways in which people shop. It was one of the things that drew me to the company.

The world is changing... I don't, as a consumer, want advertising that's not relevant. If we're going to take a side, let's take the side of the consumer.

It seems preposterous now, but Amazon began as a bookstore.

I think there will be an increasing convergence between content and commerce, that it will be about following consumers instead of making consumers come to you, and I am especially excited about the various platforms that will allow more and more access to customers.

A new model is starting to take root and grow, one in which consumers have more choices, more tools, more information, and more power to guide these choices. I call this emerging model 'The Mesh.'

After I retired, it seemed to me that there was a whole new world out there, which was a digital world driven by a marketplace, basically, which had a huge potential driven by handheld devices, which would one day become the virtual retail store of India.

We've had to be innovative, in terms of reaching the customer, and that's all been about making it an experiential shopping environment.

The difference between online and offline commerce is basically blurring and disappearing.

Shopping in the future can become an experience where conventional retailers can complement the success of online retailing. Government needs to work in partnership with the sector to help make this a reality.

Over the years, the way our customers shop our stores and websites has changed and will continue to change with the increasing popularity and convenience of smart phones and tablets.

The malls are getting more and more crowded. Customers will come online and find an easy place to shop.

Bookstores will not disappear but will exploit digital technologies to increase their virtual and physical inventories, and perhaps become publishers themselves.

It is a well-known fact that bringing in technologies in retail sector is good for consumers.

Now along comes the potential creative destruction brought by a different distribution methodology, the Internet.

I believe that all brands will become storytellers, editors and publishers, all stores will become magazines, and all media companies will become stores. There will be too many of all of them. The strongest ones, the ones who offer the best customer experience, will survive.

I see Intershop as a leader in the E-commerce digital economy and believe the company has truly long-term potential.

At URBN, we see ourselves as customer specialists, a collection of brands, each one specializing in one particular customer group, a particular lifestyle or a life stage. We offer her things she wants in environments that inspire her. We talk to her and listen to her ideas and opinions.

Curbside is primed to fundamentally change the way people shop - by creating a seamless way for consumers to access products from local merchants - by successfully developing complex location and inventory technology.

If you are not online, people look at you askance. I think in three to four years' time people will look equally askance at you if you haven't got the ability for consumers to buy what they want, where they want and how they want.

When I first started doing work on how the Internet is affecting commerce, like a lot of people, I was really excited by this nearly perfect market.

Not since the steam engine has any invention disrupted business models like the Internet. Whole industries including music distribution, yellow-pages directories, landline telephones, and fax machines have been radically reordered by the digital revolution.

I'm thrilled to be joining Gap Inc., a company that understands the importance of integrating technology and retail in ways that improve the lives of its customers.

Ibotta represents the future of how mobile technology will be used to drive both in-store and online sales. Not only does Ibotta allow retailers to drive sales directly in store, but it also allows them to see what type of media engagement has the largest effect on resulting customer purchases.