Mindy Grossman Quotes

It's hard for us in our stores to be a leader in technology.

While I do occasionally order items on the Internet, it's hard to teach an old shopper new tricks. I'm convinced that the catalogue will eventually disappear, but not until the last baby boomers have kicked off their smelly Nikes and been buried in mulch.

It is a well-known fact that bringing in technologies in retail sector is good for consumers.

The habits of the American consumer are changing; that's a reality.

Retail is now totally propelled by consumers and their needs. People can buy what they want in any way that they want it. That trend started a long time ago, and it has really changed everything.

The reality is the world's shifted; the world's evolved. We now measure ourself by total device space. We have a much bigger opportunity than we've ever had in the past to grow our business, but we have to rethink how we look at our business.

I look at technology as a way for us to engage with and help our customers. If we don't do it, someone else is going to.

Amazon thrived because it implemented the online bookstore idea better than any of its early rivals did, not because it was the only company to have the idea or the first company to have the idea. It continues to grow only because it keeps trying to improve on the details of the idea and the way it puts it into practise.

I'm not from a retail background, but I am a shopper.

As the TiVos and the Replays are coming into our world - and they're coming - it's better to - be inside the tent and figure out what they're doing and to work hand in hand with them as opposed to saying, 'You know what, the automobile is not going to work. I'm going to stick to my horse and carriage,' you know.

We fully expect our competitors to join us in embracing open standards with their next redesigns.

I would say the consumer Internet companies - in a lot of ways, if you go inside the consumer Internet companies and you see how they run, it's how all their businesses are going to run.

For me, it always comes back to the blogger, the author, the designer, the developer. You build software for that core individual person, and then smart organisations adopt it and dumb organisations die.

I think we are living in a time where the consumer has lots of choices, whether it's coffee, newspapers or whatever it is. And there is parity in the market place, and as a result of that, the consumer is beginning to make decisions, not just on what things cost and the convenience of it.

In terms of merchandise, you can't force anyone to buy something.

The IT industry is driven by consumer demand.

Not since the steam engine has any invention disrupted business models like the Internet. Whole industries including music distribution, yellow-pages directories, landline telephones, and fax machines have been radically reordered by the digital revolution.

Television networks are a lot like automobile manufacturers or anyone else who's in commerce. If something out there catches on with the public... I guess you can call it 'market research.'

I think we all realize the consumer has taken control, and they're not giving it back. So as every new technology comes forward, we have to figure out how to integrate it.

Internet entrepreneurs are using technology at every level of their company - from a one-person agency to a small firm, the newest technological advances are interwoven throughout every aspect of Internet-based businesses.

We need to be in front of consumer trends and translate those trends into insights and foresights.

Many years ago, Bill Gates said that one day we'd be able to click on the shoes of a character in a TV show and buy them online. Whether that happens or not, are you thinking about new ways to combine your assets in programming, customer knowledge, and technology?

The window was open for us to play in the consumer as data, voice, video came together. This is where you have to have the courage to take good business risks because if you don't, you never win.

If you think you know the consumer better than anyone, then you're in real trouble. So we take a close watch. You spend time in stores.

I think the challenge for all technology companies is to modify what they're doing to be what the market needs at that point.