Neil Cavuto Quotes

Good service means never having to ask for anything.

A lot of restaurants serve good food, but they don't have very good service.

When I started selling air conditioners early on, customers were willing to pay an extra 200 yuan to buy from Suning. Why? Service was good.

For me, good service is efficient and discreet; it's that critical balance. As soon as the client sits down, the communication flow has to start. Customers need to feel that the waiters are supervised - that there's a system in place.

I'm all for consumer rights. I get very aggravated if I don't get a good service.

Our development strategy is based on a deep understanding of our customers. They want high-quality products and good service.

I think my service is better than my food... I focus so much on the service.

Just to be honest, like I always am, I tip on my service. I think it's a difference between good service and bad service, and just having a bad day.

Good service is a great inchantment.

Good service can save a bad meal, but there is no level of food that can save bad service.

It doesn't do much good to have a quality image, whether it's with the facility or whether it's with the merchandise, if you don't have real quality people taking care of your customers.

Don't worry if they're Democrats or Republicans. Give them service and they'll become Democrats.

Quality, service, cleanliness, and value.

I think anything which improves services is in principle a good thing.

As a GM Goodwrench Service Plus dealer, I understand how good service makes a difference to our customers.

You want your customers to value your service.

You know what I have noticed? And this is really sad. Flying first class is less scary than flying coach. They speak to you and they're so nice to you and they want to help you and they know you want a drink before the plane takes off. And they bring it to you without asking. If you're sitting in coach and hoping for a drink, good luck.

Success will always be measured by the extent to which we serve the buying public.

That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.

So I've seen life as one long learning process. And if I see - you know, if I fly on somebody else's airline and find the experience is not a pleasant one, which it wasn't in - 21 years ago, then I'd think, well, you know, maybe I can create the kind of airline that I'd like to fly on.

Although a great restaurant experience must include great food, a bad restaurant experience can be achieved through bad service alone. Ideally, service is invisible. You notice it only when something goes wrong.

Have you ever noticed that it’s only the public sector that complains about too many customers.

Customers want high-quality food, good service, and good store experience, and most retailers fail to deliver on those.

People want a remarkable experience; it's what they'll talk about, largely because the bar has been set so low by so many companies.

I think one of the things that, at least, I found out over - and many have in the industry - is that of all the customer service desires and needs, price is one of them.