Eric Ries Quotes

If we do not know who the customer is, we do not know what quality is.

So, always start with a product, always start with a customer, always start with a service and how this product or service will dramatically improve the quality of the life or the work of the customer.

If you don't know jewelry, know the jeweler.

Even in the face of massive competition, don't think about the competition. Just think about the customer.

Better to know a few things which are good and necessary than many things which are useless and mediocre

Foreign universities have two aspects - content and brand. If we focus on the brand, we could lose out on the content. The idea is to focus on the content.

People generally pay attention to what they already know about and what they care about.

My definition of a good hotel is a place I'd stay at.

Sales don't always have anything to do with good or brilliant or original. Sales are about appeal.

You learn so much by having customers and figuring out what they want and keeping them satisfied.

It's not about the money; it's about the content.

Do it, do it right, pay close attention to the product, and over time, you will win.

The secret to having an epically beloved bakery is consistency.

Part of Customer Development is understanding which customers make sense for your business.

Definitions.... are never really needed, and rarely of any use

Someone said, 'The dead writers are remote from us because we know so much more than they did.' Precisely, and they are that which we know.

You can’t hit a target if you don’t know what it is.

Every-time we use a product or service, someone is serving us.

Put yourself in your customer's place.

Deliver total quality to every customer every day.

I tend to not have to handle things that are probably gonna end up being irrelevant, that aren't gonna have much to do with the film. I have probably a better understanding of really what does matter, when to pick my battles and when to kind of let them go.

A matter that becomes clear ceases to concern us.

We always try to make the very best movie when we're working on and we can only think one at a time. We want to make this a perfect jewel, and then we'll see what happens after that.

If you're directing and acting, I feel like they both suffer, to some extent. There are so many elements to it. If you do acting and directing, at the same time, it's not going to be as good, I believe, as if you focus on one or the other.

Each one of us is left to choose our own quality of life and take pleasure where we find it with the understanding that, like Mom used to say, sooner or later something's gonna get you.