Brian Chesky Quotes

Most of all, I discovered that in order to succeed with a product you must truly get to know your customers and build something for them.

With 100 million people, somebody is using your product in some interesting way. If you change it... you're going to break some use cases.

WhatsApp only wanted to focus on how current users were engaging with the product. Like how they did not use advertising and kept the experience uncluttered.

One thing matters more than anything else for a dating product, and that is the quantity and quality of the people who use the product. It's really freaking hard to get critical mass.

The way to build billion dollar companies is to first build something people love. There isn't really a shortcut there.

My sweet spot is figuring out how to make a product that people love and how to refine it to make them love it more. All the rest is business noise.

I think that building any product that has a lot of user loyalty is a bit like making a sequel to a great movie or video game - people generally want 'more of the same thing, except better and different.'

We want people to stay on MySpace. We'll give them whatever they might want to do.

You can build a filter app get people really excited, but the way to keep them is to provide long-term value. Long-term value is, in fact, being its own network.

The fundamental truth for developers is they will build if there are users.

I can't imagine that companies are uninteresting if they don't have a billion users. But I do believe, to have mass scale, you have to be in the many-hundreds-of-millions-of-users range, and there are not that many companies that get there.

It's not about creating something that eight billion people would like. It's about creating something and being able to reach the maybe, like, one million people that would like it a lot.

We want to make sure every user is happy.

Ultimately, you have to provide value to the user.

We've had customers from the beginning. The reason people use Dropbox is because they really love it. We think more about who is going to be competing with what we are going to be doing, not with where we started.

If you think your users are idiots, only idiots will use it.

We want consumers to say, 'That's a hell of a product' instead of, 'That's a hell of an ad.'

With a Web and iPhone app, I try to find new and tiny ways to delight my customers. They may not notice, but it helps drive goodwill and makes your product remarkable.

Google+ will never have a user base to rival Facebook's. It just won't. Not even if you include the 'users' who create accounts so that they can use other Google services.

It's definitely going to be harder than it sounds to acquire millions of users in the U.S. It's going to be a lot of work, and you can't make light of that.

We have 2 million users in the U.S. and about 13 million worldwide in more than 200 countries. We're getting 80,000 new users each day. And more than half a million people are connected via Skype at any given moment.

Bebo has an opportunity to prove its products and services. Bebo plays in a very competitive space; it has big market share in specific countries. An AIM profile vs. a Bebo profile are very different experiences.

Personally, I'd love to see more social media firms develop business models that aren't reliant on advertising. If you're a social media firm selling ads, your goal is to get people to interrupt what they're doing all day long so they come and stare at your service as much as possible.

You may be trying to drive in a particular direction that people don't necessarily understand at first. In our case, we knew the users we had in mind for this product. So in the early days, we looked at our customers, really just testers at that point, and we paid extra attention to the teams we knew should be using Slack successfully.

I love getting consumer reports. I think it's one of my favourite things, studying what people have to say about the product and then trying to make it better.