Mike Krieger Quotes

You have to know what your users are experiencing.

There's always a momentum in how users do stuff. Making small changes can have huge knock-on effects for whole companies.

User-centered design means working with your users all throughout the project.

Build something 100 people love, not something 1 million people kind of like.

One of the hard parts about building a service that you use yourself is that it's easy to forget what it was like the very first time someone signs up. Every once in a while, I'll create a brand new account and give it a try and see how hard it is to find things that I really love, see if I'm using it or thinking about it differently.

The fundamental truth for developers is they will build if there are users.

I can't imagine that companies are uninteresting if they don't have a billion users. But I do believe, to have mass scale, you have to be in the many-hundreds-of-millions-of-users range, and there are not that many companies that get there.

It is incredibly powerful if you solve the problem you actually have yourself. It's really tough to develop a good product when you don't have very close proximity to the people who actually use your product. The closest proximity you can have to those people is to be that person.

If a whole bunch of users want a specific feature, and we think that feature is pretty cool, too, that that's just what we'll do.

If you think your users are idiots, only idiots will use it.

Companies in Silicon Valley invest a lot in understanding their users and what drives user engagement.

I think then, when we started receiving the first of the user feedback, feedback from people that I had not specifically told about it, but had spread from friend to friend and then they were giving us feedback.

While I know that Twitter is doing just fine with or without my 140-character contributions, I also know that people are fickle, and when using something becomes too annoying, they stop.

User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process.

The average user doesn't give a damn what happens, as long as (1) it works and (2) it's fast.

The office is the laboratory and meeting your users is like going into the field. You can't just stay in the lab. And it's not just asking users what they want, it's about seeing what they're doing.

My sweet spot is figuring out how to make a product that people love and how to refine it to make them love it more. All the rest is business noise.

We have 2 million users in the U.S. and about 13 million worldwide in more than 200 countries. We're getting 80,000 new users each day. And more than half a million people are connected via Skype at any given moment.

In many cases, the user interface to a program is the most important part for a commercial company: whether the programs works correctly or not seems to be secondary.

You may be trying to drive in a particular direction that people don't necessarily understand at first. In our case, we knew the users we had in mind for this product. So in the early days, we looked at our customers, really just testers at that point, and we paid extra attention to the teams we knew should be using Slack successfully.

What I tell founders is not to sweat the business model too much at first. The most important task at first is to build something people want. If you don't do that, it won't matter how clever your business model is.

If we are building something that users need, and there is a lot of value we are driving, I think how search manifests in iOS will work out just fine.

I think if the average person that uses AOL can't physically see the changes in the company, we've failed.

Hard numbers tell an important story; user stats and sales numbers will always be key metrics. But every day, your users are sharing a huge amount of qualitative data, too - and a lot of companies either don't know how or forget to act on it.

I think there are a lot more people that don't use Pinterest in the world than do use it, so for most people, that first experience is really, really important. I think feeling really close and in touch with that first user experience is pretty basic to making it better every day.