Business Communication Quotes

I only wish I could find an institute that teaches people how to listen. Business people need to listen at least as much as they need to talk. Too many people fail to realize that real communication goes in both directions.

What has a great value to us as a nation is the internet itself. The internet is critical infrastructure to the United States. We use the internet for every communication that businesses rely on every day.

What I'd tell any kid in high school is, 'Take business classes.' I don't care what else you're gonna do; if you're gonna do art or anything, take business classes. You can say, 'Well, I don't want to get commercial,' but if you do anything to make any money, you're doing something commercial.

Business isn't that complicated. I wouldn't want to put it on my business card.

I understand the concept of advertising. It makes sense. Companies want to reach customers with information about their products. It's a completely legitimate and valuable notion.

Business is a conversation because the defining work of business is conversation.

I hated pitch meetings. Pitch meetings were my least favorite part of the week. I just gave up. I was so terrible at them.

I always know when my agents have good news for me because they conference call me.

A lot of the companies I work with, they're not returning my calls or emails on weekends. So weekends are weekends for Ultimate.

The single and most dangerous word to be spoken in business is no. The second most dangerous word is yes. It is possible to avoid saying either.

I did not want to write just another business book.

As the 19th century teetered into the 20th, the clank of typewriter keys went from solo to symphony. They were the weapon of choice for professional writers, the business elite, people with things to say and the need to say them quickly.

The quality of business communications has become poorer in recent years as people avoid phone calls and face-to-face meetings, I can only assume, in some misguided quest for efficiency.

Twitter is definitely not the place to handle business per se.

Due to the hectic, non-stop nature of my work, I'm always using my BlackBerry to stay in touch with my studio, wherever I am.

I rarely in a working day go more than 10 minutes without looking at Slack.

An exit is only a success if you set an exit as your primary goal. My primary goal was to build a globally influential tool, to build something from the ground up that could literally change how we communicated in business and individually.

The need to communicate effectively with your customers will come up again and again.

No matter what it is, if you get 10 people in the business talking about something, you get 10 different opinions, but you know, they're amazingly well informed.

I was still working at Google when I wrote the blog post '10 Tricks to Appear Smart in Meetings.' I was scared to share it at first because I didn't want my coworkers to think that I was making fun of them - which I totally was. But then afterward I had people coming up to me like, 'I have a meeting trick! Put my meeting trick in your next post!'

Whoever invented the meeting must have had Hollywood in mind. I think they should consider giving Oscars for meetings: Best Meeting of the Year, Best Supporting Meeting, Best Meeting Based on Material from Another Meeting.

Good first drafts and speedy responses to consumer dialog will always trump lawyered corporate speak.

The reason business writing is horrible is that people are afraid. Afraid to say what they mean, because they might be criticized for it. Afraid to be misunderstood, to be accused of saying what they didn't mean, because they might be criticized for it.

All businessmen - how do they communicate? God knows. Sign language, probably.

The Business story is designed to trigger the listener to take an effective action. If it doesn't, the story fails.