Tom Rath Quotes

If your employees are not happy, nothing else at your company will go well.

If employees need to stay late in order to curry favor with the boss, what motivation do they have to get work done during normal business hours? After all, they can put in the requisite 'face time' whether they are surfing the Internet or analyzing customer data.

The worst mistake a boss can make is not to say 'well done'.

If you believe, as I do, that your employees truly are your most valuable asset, you will do whatever you can to help them do their jobs as well as possible.

Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.

Take time to appreciate employees and they will reciprocate in a thousand ways.

When leaders throughout an organization take an active, genuine interest in the people they manage, when they invest real time to understand employees at a fundamental level, they create a climate for greater morale, loyalty, and, yes, growth.

The number one way to get trust back is to pay your employees well and get them to speak well about the company.

Today, no leader can afford to be indifferent to the challenge of engaging employees in the work of creating the future. Engagement may have been optional in the past, but it's pretty much the whole game today.

A productive employee who is kept busy working at his or her job is far more likely to be happy at that job and less likely to look for employment elsewhere.

I strongly believe that you can't win in the marketplace unless you win first in the workplace. If you don't have a winning culture inside, it's hard to compete in the very tough world outside.

Taking care of your employees is extremely important and very, very visible.

Firms don't just try to pay as little as possible to get the needed bodies on board; when there is unemployment, they ask themselves how wage cuts would affect the behavior of the employees. Would they quit or feel dissatisfied and work less hard on the firm's behalf if they feel that wage policies are unfair?

Understanding your employee's perspective can go a long way towards increasing productivity and happiness.

When employees are happy, they are your very best ambassadors.

The employer generally gets the employees he deserves.

The way management treats associates is exactly how the associates will treat the customers.

Quality has always been the overriding factor for us. But you also have to have happy people working for you.

People are salaried for the work they do, not the specific hours they sit at their desks. When you ding salaried employees for showing up five minutes late even though they routinely stay late and put in time on the weekend, you send the message that policies take precedence over performance.

You really have to understand this isn't a business where you sit in the back room and do calculations - you have to be very concerned about employees and customers, because that's really what's going to bring you success.

The personality problem is so tough when you're not able to pay people. It's bad enough when you can pay people, but, when you have people working for free, often their motivation is diminished considerably.

How do you make your company a good place to work in general? That's a really, really, really large and complex set of skills. A lot of it is on-the-job training, combined with excellent mentorship.

Most people sort of enjoy going to work because of the socialisation, a chance to flirt with co-workers and so on, but actually hate the job they do.

The idea of investing in the positivity of employees is often low down on companies' priority lists.

Treat employees like partners, and they act like partners.