Tom Peters Quotes
The dumbest mistake is viewing design as something you do at the end of the process to 'tidy up' the mess, as opposed to understanding it's a 'day one' issue and part of everything.
Citations
Peters, Tom. Re-imagine! Business Excellence in a Disruptive Age. Dorling Kindersley, 2003.
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Thomas J. Peters is an American writer on business management practices, best known for In Search of Excellence (co-authored with Robert H. Waterman Jr).