James B. Stewart Quotes
My experience bears out an adage about airlines: People almost always opt for convenience and price, even while complaining loudly about crowded planes and a dearth of amenities.
Citations
Stewart, James B. "For Airlines, It's the Bottom Line, Not the Passenger." The New York Times, The New York Times Company, 13 Apr. 2017.
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James Bennett Stewart (born c. 1952) is an American lawyer, journalist, and author.