Tom Peters Quotes

Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.

We need better corporate environments. We need better workplaces everywhere.

If your employees are not happy, nothing else at your company will go well.

I'm a big believer that if you're happy and your employees are happy, your customers are going to be happy. If you're unhappy and your employees are unhappy, there's no way your customers are going to be happy.

Creating a strong company culture isn't just good business. It's the right thing to do, and it makes your company better for all stakeholders - employees, management, and customers.

Customers should be number 1, Employees number 2, and then only your Shareholders come at number 3.

You have to treat your employees like your customers. When you treat them right they will treat your outside customers right.

The Panda mission really speaks to our philosophy. It is, 'Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives.' I'm talking about everyone who works at Panda. They're inspired to better their own lives.

I feel like the 'NCIS' set is where people are allowed to be the nice human beings they really are. That quality is valued there.

The notion that employees and companies have a social contract with each other that goes beyond a paycheck has largely vanished in United States business.

Profit is not the legitimate purpose of business. The legitimate purpose of business is to provide a product or service that people need and do it so well that it's profitable.

People work better when they know what the goal is and why. It is important that people look forward to coming to work in the morning and enjoy working.

Understanding your employee's perspective can go a long way towards increasing productivity and happiness.

Despite all our gains in technology, product innovation and world markets, most people are not thriving in the organizations they work for.

As a modern employer you have to treat people well.

We must make working life more human.

The way management treats associates is exactly how the associates will treat the customers.

Quality has always been the overriding factor for us. But you also have to have happy people working for you.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

One of the best parts of working at 'O' is that people just love to send us stuff.

I expect that our associates will walk with a little more bounce in their step and understand that this company is behind them and has respect for them.

The idea of investing in the positivity of employees is often low down on companies' priority lists.

I don't think value to the customer is achieved at the expense of employees' welfare.

We're very much in the people business in that there are two important groups you have to work with: customers and employees.

I work with CEOs and their executive teams... and very few of these people are really indifferent about their employees or their customers.