Donald Trump Quotes

If you receive a whole string of bad reviews, you have to say, 'O.K., maybe there's something here we should pay attention to.'

During my time growing a company in the private sector, one of my guiding principles was to meet and hear feedback from as many customers as possible.

When you are making a decision about how best to serve your customers, your own experience is often a better guide than a more sophisticated analysis of the market.

Those who enter to buy, support me. Those who come to flatter, please me. Those who complain, teach me how I may please others so that more will come. Those only hurt me who are displeased but do not complain. They refuse me permission to correct my errors and thus improve my service.

Make every decision—even decisions about whether to expand the business, raise money, or promote someone—according to what's best for your customers.

When you lose a customer, it can be tempting to tell each other, "That customer's not very sharp. They just made the wrong decision".

Your most unhappy customers are your greatest source of learning.

Never stop listening to your audience.

I think by paying attention to the feedback that you get on Yelp, you can very quickly integrate it into your business... The really savvy folks out there, they don't necessarily take anything negative personally, but use it as constructive feedback and adjust their business.

It's so important to experience what your customers are experiencing and listen to their suggestions.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

Leaders cannot work in a vacuum. They may take on larger, seemingly more important roles in an organization, but this does not exclude them from asking for and using feedback. In fact, a leader arguably needs feedback more so than anyone else. It's what helps a leader respond appropriately to events in pursuit of successful outcomes.

Customers are a great way to finance a business for many reasons. First, customer financing is typically non dilutive. They want something from you other than equity in your business. Customers also help you fit your product to the market. And customers will help debug and improve the quality of the product.

Disagreement on issues doesn't mean 'dissension.' All it means is that honest men can differ in their approach. You lay out your positions, and president makes a decision.

If you want an audience that genuinely sticks around, you have to listen to what their opinion is.

I have definitely learnt in business that when you have a smart, engaged entrepreneur with good judgement they can really drive even a mediocre business forward so to me the entrepreneur is very important.

If you get a no, your best bet is to find out why. The more concrete your business gets, the more you'll get yeses.

Everything we do, every decision we make, is to ensure the best possible Airbnb experience for our community and grow the love.

When a sizable group of customers speak, I always listen! The 'customers' view' is key to my confidence in decisions.

We are very committed to listening to our customers' feedback and making changes to deliver happiness to our users.

Face-to-face customer feedback refines or validates every component of the startup's business model, not just the product itself.

I learned from growing a business that it's important to listen to everyone how we can do better.

Any business, no matter what it is, lives or dies by the customer reaction it creates.

Success Comes from listening to your customer.

Always listen to your customers.